Services

A quick search directory of national, regional and borough based clinical services 

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    24 hour Advice Line Michael Sobell Hospice

    Offers support and advice on palliative care issues to GPs, Care Homes, District Nurses and hospital doctors.

    It is also an Advice Line for patients and families who live in Hillingdon and need advice on any aspect of palliative care. 

    The Advice Line is answered by hospice nurses in the Inpatient Unit and queries are escalated to the on-call palliative medical team if needed.

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    The Admiral Nurses at Dementia UK provide information, advice and support with any aspect of dementia.

    The specialist dementia nurses offer free and confidential support via the Helpline for you when you need help.

    Adult Social Care provides practical support to people to stay safe and well in Westminster, Kensington and Chelsea.

    These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.

    Adult Social Care provides practical support to people to stay safe and well.  These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.

    Adult Social Care provides practical support to people to stay safe and well.  These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.

    Adult Social Care Hammersmith and Fulham

    Adult Social Care provides practical support to people to stay safe and well.  These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.

    Adult Social Care provides practical support to people to stay safe and well.  These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.

    Adult Social Care provides practical support to people to stay safe and well.  These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.

    Adult Social Care provides practical support to people to stay safe and well.  These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.

    Age UK provide information and support on financial, legal, health and wellbeing for older people. They support via their advice line, befriending service and day centres.

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 480 Church Road, Northolt, Middlesex, UB5 5AU

    Opening hours: Monday and Tuesday 9.00am to 6.00pm. Wednesday 9.00am to 5.30pm. Thursday and Friday 9.00am to 6.00pm. Saturday 9.00am to 1.00pm

    Alzheimer’s Society

    The Alzheimer's Society dementia advisors can help people living with dementia and their carers. They can provide practical help and emotional support via the telephone support or the online community connecting those in similar situations.

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 97 North Road, Southall, UB1 2JW

    Opening hours: Monday to Friday 7.00am to 11.30pm. Saturday 6.00am to 11.30pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 472 Greenford Road, Greenford, UB6 8SQ

    Opening hours: Monday opens at 8.00am, closes Wednesday 8.00pm. Thursday and Friday 8.00am to 8.00pm. Saturday 9.00am to 7.00pm. Sunday 10.00am to 4.00pm

    Asda In-Store Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: Park Royal Industrial Est, 2-20 Western Road, NW10 7LW

    Opening hours: Monday to Saturday 8.00am to 8.00pm. Sunday 11.00am to 5.00pm

    Asda In-Store Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: Tilley Road Feltham TW13 4BH

    Opening hours: Monday to Saturday 8.00am to 8.00pm. Sunday 11.00am to 5.00pm

    Asda In-Store Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: Off Alexander Road, Hounslow, TW3 1NL

    Opening hours: Monday to Saturday 8.00am to 8.00pm. Sunday 11.00am to 5.00pm

    Asthma + Lung UK provides help for those living with lung conditions.

    There is support available using the telephone helpline or the email address above.

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    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 59 Old Oak Common Lane, East Acton London W3 7DD

    Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 4.30pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 39-41 Porchester Road, Bayswater, W2 5DP

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm. Sunday 11.00am to 5.00pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 239 Westbourne Grove, W11 2SE

    Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 6.00pm

    Bereavement Advice Centre

    Bereavement Advice Centre provides practical help when you need it most. They support and advise people on what they need to do after a death.

    Trained volunteers to support adults and children in the London Boroughs of Harrow and Hillingdon.

    Offer visits, drop in sessions and school support. 

    Self referrals accepted as well as referrals from healthcare professionals, the local authority, IAPT/ CAMHS. 

     

    Bereavement Counselling Service offers free bereavement counselling to any adult living in, or registered with a GP in the borough Westminster. Counselling can be either during the day or the evening, and is provided by trained and supervised volunteer counsellors on a regular weekly basis.

    Bereavement Support at Royal Trinity Hospice

    The Bereavement team supports family members, friends, children and carers through the emotional impact of grief. The support is available to anyone who has experienced the death of a loved one who was cared for by the Hospice. 

    The Bereavement team offer support specifically for children and guidance to parents on how to explain death and grief to children.

    Bereavement Support at St. Luke's Hospice

    The Bereavement Support Team offers confidential, individual support to help cope with the loss of family or loved ones. The support is available to anyone who has experienced the death or affected by the death of a loved one  who was cared for by St Lukes. 

    Bereft Bereavement Support was set up in 1999 to fill the need for specialist bereavement counselling and support for the adult residents (the over 16s) of the London Borough of Ealing.

    Bereavement counselling can help you explore your feelings and come to terms with your grief by talking one to one with a trained counsellor. During these sessions you can talk about how you feel and your counsellor will listen and comment, rather than giving you advice.

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 228-232 Fulham Road, SW10 9NB

    Opening hours: Monday to Friday 9.00am to 7.30pm. Saturday 9.00am to 6.00pm. Sunday 10.00am to 6.00pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 127A Kensington High Street, W8 5SF

    Opening hours: Monday to Saturday 8.00am to 9.00pm. Sunday 12.00pm to 6.00pm

    The support group is a way to learn more about living with a lung condition and share your experiences and stories with others.

    Brent Bereavement Services - BBS

    BBS has a team of highly skilled, professional and supervised volunteer counsellors who reflect the many different cultures of the population of Brent, and speak a variety of languages.

    They provide counselling, advice, information & training for bereaved people, their families, friends and our community in the London Borough of Brent.

    Brent Carers Centre deliver a whole range of support services to address the social, emotional and financial issues that carers experience.

    Brent District Nurses SPA

    The service operates between Monday to Friday 8:30am to 5.00pm.

    Referrals for same/next day appointments need to be received by 4.30pm Monday to Friday.

    Brent North - Chalkhill team based at Chalkhill Primary Care Centre and Wembley team at Wembley House

    Brent South - Harlesden and South Kilburn teams based at Hillside Primary Care Centre and Willesden team at Willesden Centre for Health

    All referrals should be sent to the Brent DN SPA email (Single Point of Access) and should include contact telephone numbers.

    Brent North Community Palliative Care Team - based at St Luke's

    North Brent Community Specialist Palliative Care Nurse team provides advice and visiting to palliative care patients in North Brent. The team is based at St Lukes Hospice.

    Areas: Queensbury, Fryent, Welsh Harp, Barnhill, Kenton, Northwick Park, Preston, Sudbury, Wembley Central, Alperton, Tokyngton

    The team can be contacted for referrals Monday to Sunday 8.30am to 4.30pm. 

    After 4.30pm the Out of Hours Telephone Advice line 020 8382 8000 operates and calls will be taken by a nurse on St Lukes inpatient unit

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    Brent South Community Palliative Care Team - based at Pembridge Hospice

    South Brent Community Specialist Palliative Care Nurse Team provides advice and visiting to palliative care patients in South Brent. The team are based at Pembridge Hospice

    Areas: Harlesden, Willesden, Kilburn, Neasden (south of north circular Brent, except the St Raphael's Estate) 

    The team can be contacted for referrals Monday to Friday 8.30am to 5.00pm. Weekends and Bank Holidays 9.00am to 5.00pm.  

    Between Monday to Friday 5.00pm and 8.30am, the Out of Hours Telephone Advice line 020 8102 5000 takes calls. Weekends and Bank Holidays 5.00pm to 9.00am.

    All referrals to be made via SPA email address.

    For any other email correspondence. clcht.pembridgeunit@nhs.net.

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    British Heart Foundation

    The British Heart Foundation provides information on heart and circulatory diseases.

    Patients and carers can get support through the online support groups and communities, advice and guidance about heart and circulatory conditions and managing risk factors.

    The British Lymphology Society provides a directory of Lymphoedema treatment services.

    Use the website address above to find your local services.

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    The Child and Adolescent Bereavement Service (CABS) run by Harlington Hospice provides support for children and young people aged between the ages of 4-17 and their families/ carers who live in Hillingdon and who have been bereaved or who have a loved one with a life-limiting diagnosis. 

    Referrals are accepted via email from schools, healthcare professionals, parents/ carers and young people over 16. 

    CABS offers 1:1 counselling, group sessions and family sessions.

     

     

    Campbells Chemist

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 300-302 Chiswick High Rd, Chiswick, London, W4 1NP

    Opening hours: Monday to Friday 9.00am to 6.45pm. Saturday 9.00am to 5.30pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 5 Buckingham Parade The Broadway Stanmore HA7 4EB

    Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 5.30pm

    London Borough of Hounslow publishes a regular factsheet called Information for Carers. It lists local, national and council services, voluntary organisations and other sources of advice and support that may be useful if you look after someone as an unpaid carer.

    Caregrange Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 9 Goldhawk Road, Shepherds Bush, W12 8QQ

    Opening hours: Monday to Friday 10.00am to 6.00pm. Saturday 12.30am to 5.00pm

    Carers Network is an independent local charity reaching over 5,300 unpaid carers in the most isolated and deprived pockets of the City of Westminster, the London Borough of Hammersmith and Fulham and the Royal Borough of Kensington and Chelsea. We have been proudly supporting carers in central London since 1991.

    There is help for new carers and a carer's assessment to discuss how to maintain your health and balance your caring responsibilities with other areas of your life. It may also help you get financial support.

    Carers Trust Hillingdon offer support and guidance to unpaid carers of all ages throughout the London Borough of Hillingdon.

    They provide information, advice, training and support and a range of Fact Sheets on their website.

    Telephone advice centre open every day 10am to 4pm or email with enquiry to email address above.

    Benefits and legal advice also available.

    They have a team specifically to support young carers.

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 112-114 High Street, Northwood, Middlesex, HA6 1BJ

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 1.00pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 24 Bridge Street, Pinner, Middlesex, HA5 3JF

    Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.30pm

    Carters Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 524-526 High Road, Wembley, HA9 7BS

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 5 Regal Centre, 402 North End Road, SW6 1LU

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 1.00pm

    Child Bereavement Service at St. John's Hospice

    The Child Bereavement Service is a free service provided by a specialist social work team with a long track record of providing practical and emotional support to individuals and families before and after a bereavement.

    Child Bereavement UK

    Offer a telephone support service for bereaved young people up to age 25, their families/ carers or individuals or families who have lost a child. 

     

    Child Death Helpline

    Child Death Helpline is operated by a dedicated team of volunteers who are all bereaved parents. The helpline provides support to a parent who has lost a child of any age, under any circumstances, and however recently or long ago, we’re here to help. They also offer support to grandparents, siblings and the extended family, as well as professionals who have been impacted by the death of a child.

    Churchills Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 207 Kenton Road, Harrow, HA3 0HD

    Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 1.00pm

    Adviceline is open Monday to Friday 10.00am to 4.00pm.

    Advisers are present at Brent Hubs in the Civic Centre from 10.00am to 2.00pm on Mondays and at Harlesden Library from 10.00am to 5.00pm on Wednesdays.

    Citizens Advice Hammersmith and Fulham

    Please contact by telephone.

    Opening hours are Monday to Friday 10.00am to 4.00pm.

    Please contact by telephone.

    Opening hours are Monday and Tuesday 9.30am to 3.30pm. Thursday and Friday 9.30am to 1.00pm.

    Citizens Advice offers independent and confidential advice over the phone for free.

    Extensive online resources and directory

    Helping people to find a way ahead with issues of benefits, debt, housing and a wide range of social issues.

    Please contact our advice line by phone Monday to Friday 9.30am to 3.30pm.

     

    Please contact by telephone.

    Opening hours are Monday to Friday 10.00am to 4.00pm.

    Citizens Advice Kensington Chelsea

    Please contact by telephone.

    Opening hours are Monday to Friday 9.00am to 5.00pm.

    Please contact by telephone.

    Opening hours are Monday to Friday 10.00am to 4.00pm.

    Clinichem

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 29 Upper Tachbrook Street, SW1V 1SN

    Opening hours: Monday, Wednesday, Friday 9.00am to 6.00pm, Tuesday, Thursday 9.00am to 8.00pm. Saturday 9.00am to 1.00pm

    CNWL Talking Therapies Service

    CNWL Talking Therapies Service provides psychological therapies. Self-referral accepted via the website for adults who are registered with a Brent, Harrow or Hillingdon GP.

    Support is available for a range of difficulties, such as low mood or depression, anxiety, and stress, phobias, physical health anxiety, PTSD and Insomnia.

    Community Palliative Care Team - based at Meadow House Hospice

    The Community Specialist Palliative Care Nurse Team provides advice and visiting to palliative care patients in Ealing and Hounslow. The team are based at Meadow House Hospice

    The team can be contacted for referrals Monday to Friday 8.30am to 4.30pm. Weekends 9.00am to 5.00pm.  

    Between Monday to Friday 5.00pm and 8.30am, the Out of Hours Telephone Advice line 020 8102 5000 takes calls. Weekends and Bank Holidays 5.00pm to 9.00am.

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    Community Palliative Care Team - based at St. John's Hospice

    St. John's Hospice provides advice and visiting palliative care patients for some parts of Central London.

    Referrals can be made Monday to Sunday 9.00am to 5.00pm.

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    Community Palliative Care Team (South) - Royal Trinity

    Royal Trinity Hospice (South) provides advice and visiting palliative care patients of Hammersmith and Fulham, Central London and West London.

    They can be contacted 24 hours a day, 7 days a week.

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    Compassionate Hillingdon is a collaborative project that supports people who might need support in Hillingdon. Their work revolves around a commitment to those living with a life limiting illness, older people and those suffering from isolation. They do this by facilitating reciprocal friendships between like minded people who live close to one another across Hillingdon.

    This project is part of the ‘Compassionate Communities’ movement. Compassionate Communities is built on a combined ethos of a Public Health Approach to Community Development, Palliative and End of Life Care.

    CRUSE Bereavement care

    CRUSE Bereavement care helps people through bereavement with support, information and campaigning.

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    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 100 Victoria Road, Ruislip Manor, Middlesex, HA4 0AL

    Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 1.00pm

    Daya Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 750 Uxbridge Road, Hayes, UB4 0RU

    Opening hours: Monday to Friday 9.00am to 7.30pm. Saturday 9.00am to 6.00pm

    District Nurses Night Service Brent

    This overnight service is for the Harlesden Branch Matron.

    The twilight hours are Monday to Sunday 5.00pm to 12.00am. The night shift hours are Monday to Sunday 12.00am to 8.30am.

    District Nurses Central London and West London

    District Nurse referrals can be made Monday to Sunday 8.00am to 8.00pm.

    District Nurses Ealing

    The District Nurses are based at Featherstone Road, Sycamore Lodge (temporary) and Greenford Green.

    Referrals can be made Monday to Sunday 8.00am to 8.00pm.

    The Rapid Response District Nurse team are based at Clayponds Hospital and referrals can be made Monday to Sunday 8.00am to 12.00pm.

    District Nurses Hammersmith and Fulham

    District Nurse referrals can be made Monday to Sunday 9.00am to 5.00pm.

    Harrow District Nursing Service (CLCH) provide routine monitoring tasks and syringe drivers Monday to Friday 8.00am to 6.00pm and on Saturdays and Bank Holidays 8.00am to 4.00pm. Please select option 3 from the call list.

    The Rapid Response team provide (7/7) For prn sc medication and referrals can be made Monday to Friday 8.00am to 6.00pm. Please select option 2 from the call list.

    District Nurses Hounslow

    District Nurse referrals can be made Monday to Sunday 7.00am to 7.00pm.

    District Nurses Night Service Central London and West London

    The Dristrict Nurses Night Service is an OOH service for referrals and advice. Please leave a voicemail message if calls are made before 8.00pm. After 8.00pm please call 111 or 0208 969 7777. Please do not leave voicemail mesages after 8.00pm for same night referrals.

    District Nurses Night Service Hammersmith and Fulham

    The Dristrict Nurses Night Service is an OOH service for referrals and advice. Please leave a voicemail message if calls are made before 8.00pm. After 8.00pm please call 111 or 0208 969 7777. Please do not leave voicemail mesages after 8.00pm for same night referrals.

    District Nurses Night Service Harrow

    Referrals to the night service can be made Monday to Friday 8.00pm to 8.00am.

    District Nurses Night Service Hounslow

    Referrals to the night service can be made Monday to Sunday 7.00pm to 7.00am.

    E

    Ealing Advice Service

    Please contact by telephone.

    Opening hours are Monday to Friday 10.00am to 4.00pm.

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    Fast Track

    This service provides a quick funding route for HCA packages of care for appropriate patients in Brent and Harrow for 2 weeks whilst Continuing Health Care (CHC) is arranged.

    Funding is to pay for social care at home or a place in a care home for patients with a deteriorating condition and short prognosis 

    Referrals by clinicians can be made Monday to Saturday 9.00am to 4.00pm and Sunday between 8.30am to 8.30pm. Referrals made after 4pm will be dealt with the next working day.

    On-call advice will be given until 8.30pm for known patients.

    There is a legal requirement that a death be registered within five working days. It is important to let the Register Office know if the funeral is to be held within 24 hours. The person registering the death must be able to provide some basic details of the person who has died. Please take the Medical Certificate of Cause of Death to the Register Office. It is also helpful to take the person’s birth and marriage certificates, passport or NHS Medical Card, although they are not essential.

    Use the web link above to find your local register office by entering your postcode.

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    G.Lowe Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 203 East Lane, North Wembley, HA0 3NG

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 31-33 King Street, Southall, UB2 4DG

    Opening hours: Monday to Saturday 9.00am to 8.30pm. Sunday 12.00pm to 7.30pm

    Gimmack Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 177 Cricklewood Broadway, London, NW2 3HT

    Opening hours: Monday to Saturday 9.00am to 6.00pm. 

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 8 Kings Parade, Askew Road, W12 9BA

    Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 12.00pm

    Greenfield Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 61 Chamberlayne Road, London, NW10 3ND

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm

    Grief Encounter is a national charity offering a free helpline and online support for children and young people wishing to access bereavement support.

    They also offers counselling support in classrooms, online or at their premises in North London. A referral form is available on their website.

    H

    H4ALL supports Hillingdon residents to better manage long term conditions and brings residents into greater contact with their local community.

    Referral criteria: Adults over the age of 18 who are registered with a Hillingdon GP and who are isolated/ lonely and who have one or more long term condition. 

    Services offered: Social prescribing, wellbeing services, counselling and advice.

    Wellbeing services referrals email nhsnwl.h4allwellbeing@nhs.net

    Counselling services via Hillingdon Mind email h4allcounselling@hillingdonmind.org.uk

    Halo is a new charity in Hillingdon supporting bereaved children, young people and their families. They hold a monthly drop-in support group in Uxbridge, offer peer support, a bereavement book library, counselling and much more. A referral form is available on their website.

    IAPT stands for improving access to psychological therapies. IAPT offers talking therapies for people over 18 who have a GP in the London Borough of Hammersmith and Fulham.

    Hammersmith and Fulham Talking Therapies service can help you with common problems like stress, anxiety and depression and use different talking therapies to help you feel better.

    Residents or people who are registered with a GP in Hammersmith and Fulham can self refer:

    https://gateway.mayden.co.uk/referral-v2/2272c1b5-29eb-42e0-878f-41959c1452f5

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 193 South Ealing Road, W5 4RH

    Opening hours: Monday 8.00am to 11.00pm. Tuesday to Friday 7.00am to 11.00pm. Saturday 7.00am to 10.00pm. Sunday 11.00am to 5.00pm

    Harlington Hospice

    Harlington Hospice provides a wide range of palliative care services to the residents of Hillingdon and surrounding areas.

    The Hospice hosts a Wellbeing Service (shared with Michael Sobell Hospice), complementary therapies, counselling, lymphoedema service and the CABS team supporting children and adolescents.

    The Hospice also hosts Harlington Hospice@Home team, mainly providing night sits, plus inpatient beds based at Michael Sobell Hospice (MSH) in Northwood.

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    Harlington Hospice Bereavement Service

    Harlington Hospice Bereavement Service offers counselling to any adults who have experienced a bereavement.

    Harrow Carers is an independent charity and voluntary organisation and has been the lead carers’ support agency in Harrow since 1996. Support and services are available to anyone who cares for people in the community who are ill, frail, disabled and disadvantaged.

    Harrow Community Palliative Care

    Harrow Community Specialist Palliative Care Team (LNWHT) provides advice and visiting to palliative care patients in Harrow.

    They can be contacted Monday to Sunday 8.30am to 4.30pm.

    Out of Hours the Pall24 Helpline can be used 3000 200 224

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 122 Winderemere Avenue, Wembley, HA9 8RB

    Opening hours: Monday to Friday 9.30am to 6.00pm. Saturday 10.00am to 1.00pm

    Herbert and Herbert Chemist

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 106 Staines Road, Hounslow, Middlesex, TW3 3LH

    Opening hours: Monday to Sunday 9.00am to 7.00pm

    Hillingdon Palliative Care Team (hosted by NHS CNWL) provides specialist advice and visiting to palliative care patients living in Hillingdon. Each GP practice has their own named Clinical Nurse Specialist ( CNS ). A Triage CNS manages calls and referrals each day and they have the option to escalate to consultants if needed.

    They can be contacted Monday to Friday 8.00am to 4.30pm excluding bank holidays.

    Out of hours phone Michael Sobell Hospice 24 hour Advice Line on 020 3824 1268

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    Hillingdon District Nurses support adult patients who are housebound and need nursing care in their own homes and/ or community settings and who live in Hillingdon or are registered with a Hillingdon GP.

     

     

    Hospice UK can help find a hospice, provide infromation and support about end of life care and guidance to plan ahead.

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 84 Kingsley Road, Hounslow, Middlesex, TW3 1QA

    Opening hours: Monday to Saturday 7.00am to 11.00pm. Sunday 12.00pm to 6.00pm

    I

    IAPT stands for improving access to psychological therapies. IAPT offers talking therapies for people over 18 who have a GP in the London Borough of Ealing.
     
    IAPT can help you with common problems like stress, anxiety and depression and use different talking therapies to help you feel better.

    IAPT stands for improving access to psychological therapies. IAPT offers talking therapies for people over 18 who have a GP in the London Borough of Ealing.
     
    IAPT can help you with common problems like stress, anxiety and depression.

    Ealing IAPT offers Cognitive Behavioural Therapy (CBT) but also works in partnership with a counselling service. 

    J

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 3 Crosslands Parade, Crosslands Avenue, Southall, UB2 5RB

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 1.00pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 174-176 Heston Road, Heston, Hounslow, Middlesex, TW5 0QU

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 570 London Road Isleworth Middlesex TW7 4EP

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 1.00pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 317-319 Vicarage Farm Road, Heston, Hounslow, TW5 0DR

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm. Sunday 11.00am to 2.00pm

     

    Jewish Bereavement Counselling Service

    Jewish Bereavement Counselling Service has counsellors that understand the specific issues raised by bereavement within a Jewish context. This service is sensitive, aware and knowledgeable about social, cultural and religious needs.

    K

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 682-684 Fulham Road, SW6 5SA

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.30am to 6.00pm

    Kensington and Chelsea CRUSE Bereavement care

    The Kensington and Chelsea Branch of CRUSE provides local support by counselling to those who have been bereaved, living in Kensington, Chelsea, Hammersmith and Fulham

    Kings Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 343 Kilburn High Road, Kilburn, NW6 7QB

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 10.00am to 2.00pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 903 Honeypot Lane, Stanmore, Middlesex HA7 1AR

    Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 1.00pm

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    Lawtons Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 8 Crescent Parade, Uxbridge Road, Hillingdon, UB10 0LG

    Opening hours: Monday to Friday 9.00am to 8.00pm. Saturday 9.00am to 6.00pm. Sunday 10.00am to 6.00pm

    Leigh Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address:  278 Church Lane, London, NW9 8LU 

    Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.30am to 1.00pm

    Lloyds Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 5 Warwick Parade, Belmont Circle, Harrow HA3 8SA

    Opening hours: Monday to Saturday 10.00am to 9.00pm. Sunday 10.00am to 5.00pm

    Loomrose Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home. Some medication may need to be ordered.

    Address: 24 Main Ave, Moor Park, Northwood HA6 2HJ

    Opening hours: Monday to Friday 9.00am to 5.30pm. Saturday 9.00am to 1.00pm

    Lullaby Trust

    The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.

    LymphConnect is an online platform developed to help manage lymphoedema or lipoedema, understand more about the condition, share experiences and get support and advice.

     

    M

    Macmillan provide cancer information, support and help everyone with cancer live life as fully as they can.

    Visit the website to get help with paying bills, advice on benefits or treatment, or to just chat.

    Macmillan information and support centre - Hillingdon Hospital

    The Centre provides free information and support for anyone affected by cancer:

    • Information on all aspects of living with cancer and treatments
    • Signposting for benefits advice 
    • Enabling access to Macmillan Grants
    • Referrals for wig fittings, headscarves, Look Good Feel Better Programme and Living with Cancer Workshops 
    • Access to Clinical Nurse Specialists 

    Face to face advice available Monday to Friday 9.00am to 2.00pm. Telephone advice available Monday to Friday 9.00am to 5.00pm.

    Address: 1st floor, Hillingdon Hospital (Close to main outpatients).

    Marie Curie provide support for patients and carers through terminal illness.

    Find information and support through the telephone helpline and online chat via their website.

    Other services include Marie Curie nurses, Hospice care, helper and companion services.

    Marie Curie Hampstead Hospice provides inpatient and outpatient palliative care services to the residents of Brent.

    This is an inpatient Unit with 15 beds.

    Please contact Admissions & Discharge Co-coordinator from 8.30am to 4.30pm

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 91-93 Church Street, NW8 8EU

    Opening hours: Monday to Friday 9.30am to 7.00pm. Saturday 9.30am to 6.00pm

    Mattock Lane Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 8 St Johns Parade, Ealing, W13 9LL

    Opening hours: Monday  to Friday 8.45am to 7.00pm. Saturday 9.00am to 5.00pm

    Meadow House Hospice provides inpatient palliative care services to the residents of Ealing.

    Please contact the hospice Monday to Friday 8.30am to 4.30pm and during the weekend 9.00am to 5.00pm on 0208 242 5817.

    There is a 24 hour telephone support line to the hospice ward on 0208 967 5597.

    Bereavement services to support family members, friends and carers connected to a loved one who was cared for by the Hospice, can be contacted via main switchboard.  

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    Medicine Chest

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 413-415 Kings Road, SW10 0LR

    Opening hours: Monday to Saturday 9.00am to 6.30pm. Sunday 10.00am to 2.00pm

    The Michael Sobell Hospice provides a range of palliative services for people with advancing illness.

    The Hospice has 10 beds in its refurbished inpatient unit and looks after people with complex symptoms as well as those close to the end of their life.

    Many people have a short admission and get back home agian.

    The Hospice hosts the 24 hour Hillingdon advice line  on 020 3824 1268

    The Hospice is part of Harlington Hospice, and shares the Wellbeing Service with the Harlington team, and hosts the Harlington Hospice@Home team

    Please use the referral form below.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 172 Kenton Road, Kenton, Harrow, Middlesex HA3 8BL

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 2.00pm

    Muslim Bereavement Support Service

    The Muslim Bereavement Support Service supports Muslim women who are facing bereavement and/or are bereaved. They will speak with Muslim men and signpost them to appropriate bereavement support. 

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    Pall24 Helpline North Brent and Harrow

    This service was formerly known as Single Point of Access (SPA)

    This is a 24 hour 7 days a week helpline providing advice for patients, families and professionals, hosted by St Luke's Hospice for residents of Harrow and North Brent.

    Urgent rapid response visits can be made to patients registered with a Harrow GP

     

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address:  14 The Broadway, Preston Road, Wembley, HA9 8JU

    Opening hours: Monday to Saturday 9.00am to 10.00pm. Sunday 9.30am to 10.00pm

    Pembridge Community Palliative Care Team (North)

    Pembridge Community Palliative Nurse Team (North) provides advice and visiting palliative care patients of Hammersmith and Fulham, Central London and West London.

    They can be contacted Monday to Friday 8.30am to 5.00pm.

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    Pembridge Hospice provides palliative care services and advice to the residents of Brent, Central London, West London and Hammermith and Fulham.

    This is a 24 hour, 7 days a week telephone advice line.

    Referral form for clinician use only.

     

    Community Specialist Palliative Care Referral Form V3 (PDF)

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 149 Edgware Road, W2 2HU

    Opening hours: Monday to Sunday 9.00am to 11.59pm

     

    Phillips Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 84 High Street, Yiewsley, Middlesex, UB7 7DS

    Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 6.00pm. Sunday 10.00am to 4.00pm

    Pickups Chemist

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 20-21 Broadway Parade, Coldharbour Lane, Hayes, UB3 3HF

    Opening hours: Monday to Friday 8.30am to 9.00pm. Saturday 9.00am to 8.00pm. Sunday 10.00am to 4.00pm

    Planned Night End of Life Care

    This is an overnight service and is provided by Marie Curie via Meadow House Hospice for residents of Ealing and Hounslow. This service provides one to one overnight nursing support for patients in their last few weeks of life.

    Referrals are made via Local Clinical Coordination Centre Monday to Sunday from 10.00pm to 7.00am.

    Marie Curie Planned Night Services Referral Form (DOCX)

    Portmans Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 93-95 Tachbrook Street, SW1V 2QA

    Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 5.30pm

    Pumping Marvellous - Heart Failure Charity UK

    Pumping Marvellous offers support to help people live well with heart failure, to recognise the early symptoms and self-interventions through their community hub.

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    Rapid Response End of Life Care Service

    Marie Curie Rapid Response Service provides palliative care services to the residents of Ealing and Hounslow. This service is based at Meadow House Hospice.

    The service can be contacted Monday to Sunday from 6.00pm to 7.00am.

    Rapid Response Referral Form (DOCX)

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 83 Greenford Avenue, Hanwell, W7 1LJ

    Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 10.00am to 1.00pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 28 Joel Street, Northwood Hills, HA6 1PF

    Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 5.30pm

    Royal Trinity Hospice provides palliative care services to the residents of Hammersmith and Fulham, Central London and West London.

    There is a 24 hour, 7 days a week clinical advice line and OOH access to the on-call consultant.

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    Rushton Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 275-277 Preston Road, Harrow, HA3 0PS

    Opening hours: Monday to Wednesday 9.00am to 6.30 pm. Thursday 9.00am to 6.00pm. Saturday 9.00am to 1.00pm

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    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 40 Harrow Road, Wembley, HA9 6PG

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 1.00pm

    Samaritans provides a 24 hour, 7 days a week advice line.

    Shaftesbury Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 6 Shaftesbury Parade, Shaftesbury Avenue, South Harrow, HA2 0AJ

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 10.00am to 1.00pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 3 Clive Parade, Maxwell Road, Northwood, HA6 2QF

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 5.30pm. Sunday 10.00am to 2.00pm

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 173 Ladbroke Grove, W10 6HJ

    Opening hours: Monday to Friday 9.00am to 7pm. Saturday 10.00am to 2.00pm

    St. John's Hospice provides palliative care services to the residents of Brent and Westminster.

    Telephone response will be received within 2 hours.

    Inclusions are: Terminal care last 2 weeks of life, 24 hour, admission avoidance, facilitated discharge and respite care escorting a patient.

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    St John's Hospice Inpatient unit

    St. John's Hospice provides inpatient palliative care services to the residents of Brent, Central London and West London.

    This is an inpatient unit with 18 beds

    Please contact for admissions for advice and Community Specialist Palliative Care.

    Referrals can be made Monday to Sunday 9.00am to 5.00pm.

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    St Luke's Hospice at Home

    St. Lukes Hospice@Home provides palliative care services to the residents of North Brent and Harrow. Respite and bridging packages of care are available for end of life patients.

    Marie Curie Night Nurses may also be booked by the Hospice at Home Team

    Please contact the team between Monday to Saturday 9.00am to 5.00pm.

    The email can be used for fast track referrals.

     

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    St Luke's Hospice Inpatient Unit

    St Luke's Hospice provides inpatient palliative care services to the residents of Brent.

    This is an inpatient unit with 12 beds. Please contact for admissions and advice.

    Referrals can be made Monday to Sunday 9.00am to 4.00pm. 

    Referral form for clinician use only.

    Community Specialist Palliative Care Referral Form V3 (PDF)

    Stillbirth and neonatal death

    Stillbirth and neonatal death (Sands) is the leading stillbirth and neonatal death charity in the UK. They ensure that anyone affected by the death of a baby receives the best possible care and support for as long as they need it. 

    Sands provides bereavement support services both nationally through its Freephone helpline, mobile app, online community and resources, and locally through a UK-wide network of around 100 regional support groups. 

    Sudbury Chemist

    A community pharmacy which stocks common palliative medicines to support people being cared for at home.

    Address: 879 Harrow Road, Wembley, HA0 2RH 

    Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 5.00pm.

    Survivors of Bereavement by Suicide

    Survivors of Bereavement by Suicide are a national charity providing dedicated support to adults who have been bereaved by suicide. The volunteers come from all walks of life but nearly all have been touched by suicide themselves, this experience enables them to connect with others.

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    Tanna Chemist

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 320 Uxbridge Road, Hatch End, Pinner, Middlesex, HA5 4HR

    Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 5.30pm. Bank Holidays 2.00pm to 5.00pm

    The Compassionate Friends

    The Compassionate Friends (TCF) is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other similarly bereaved family members who have suffered the death of a child or children of any age and from any cause.

    Get support using the telephone helpline or online support groups.

    The Good Grief Trust helps all those affected by grief in the UK and brings bereavement services together, to ensure that everyone receives the tailored support they need to move forward with their lives.

    The trust is run by the bereaved, for the bereaved and aim to normalise grief and raise awareness of the impact of grief on a national platform. 

     

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 73 Station Road, Harrow, HA1 2TY

    Opening hours: Monday to Friday 7.45am to 10.45pm. Saturday 8.00am to 9.00pm. Sunday 9.00am to 9.00pm

    Tyrest Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 427-429 Kenton Road, Middlesex, HA3 0XY

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 2.00pm

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    Vantage Pharmacy

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 252 Kingshill Avenue, Hayes, UB4 8BZ

    Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 2.00pm

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    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 179 Bilton Road, Perivale, UB6 7HQ

    Opening hours: Monday to Friday 8.30am to 6.30pm. Saturday 9.00am to 1.30pm

    The Wellbeing Hub is an online tool and resource hub developed to empower Hillingdon residents’ and improve overall feelings of wellbeing. 

    It provides modern, hospice wellbeing information alongside other types of wellbeing support. The wellbeing hub empowers people to enhance feelings of wellbeing in a holistic way. The online tool provides support with information to better support each person's own, unique wellbeing journey, by encouraging the setting of personal goals and accomplish tasks that align with individual wellbeing aspirations. Goals such as completing tasks (by creating and sharing a bucket list) and documenting wishes such as an advance care plan can take place.

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 183 Ealing Road, Wembley, HA0 4LW

    Opening hours: Monday to Saturday 9.00am to 10.00pm. Sunday 12.00pm to 5.00pm

    Widowed and young (WAY) is a UK charity that offers a peer-to-peer support network for anyone who's lost a partner before their 51st birthday – married or not, with or without children, inclusive of sexual orientation, gender, race and religion.

    Winston's Wish is a national charity offering a free helpline and online support for children and young people wishing to access bereavement support.

    They also provide resources and further training for schools and healthcare professions.

    Woods Chemist

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 27-29 Church Street, NW8 8ES

    Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 10.00am to 4.00pm

    Y

    Young Minds is a national charity which supports both young people, their parents and loved ones through loss.

    The team is made up of clinical nurse specialists and health care assistants who can support patients with complex needs at home in the last weeks and months of their life (with any diagnosis). 

    The service is open 24 hours a day, 365 days a year, and can offer urgent night visits if needed, but only to patients already referred to the service.

    If you have already been referred to this service, you will have been given a direct contact number.

    Speak to your GP or district nurse to be referred to the service.

    Z

    A community pharmacy which stocks common palliative medicines to support people being cared for at home

    Address: 72 High Street, Acton, W3 6LE

    Opening hours: Monday to Friday 6.30am to 10.30pm. Saturday 8.00am to 8.00pm. Sunday 9.00am to 6.00pm