Services
A quick search directory of national, regional and borough based clinical services
Pembridge Hospice provides palliative care services and advice to the residents of Brent, Central London, West London and Hammermith and Fulham.
This is a 24 hour, 7 days a week telephone advice line.
Referral form for clinician use only.
24 hour Helpline Pall24 for North Brent and Harrow
T 03000 200 224
This service was formerly known as Single Point of Access (SPA)
This is a 24 hour 7 days a week helpline providing advice for patients, families and professionals, hosted by St Luke's Hospice for residents of Harrow and North Brent.
Urgent rapid response visits can be made to patients registered with a Harrow GP
Admiral Nurse Dementia Helpline
T 0800 888 6678
W https://www.dementiauk.org/get-support/dementia-helpline-alzheimers-helpline/
The Admiral Nurses at Dementia UK provide information, advice and support with any aspect of dementia.
The specialist dementia nurses offer free and confidential support via the Helpline for you when you need help.
Adult Social Care Brent
T 020 8937 4300
W https://www.brent.gov.uk/adult-social-care/about-adult-social-care
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
Age UK provide information and support on financial, legal, health and wellbeing for older people. They support via their advice line, befriending service and day centres.
The Alzheimer's Society dementia advisors can help people living with dementia and their carers. They can provide practical help and emotional support via the telephone support or the online community connecting those in similar situations.
Asthma + Lung UK provides help for those living with lung conditions.
There is support available using the telephone helpline or the email address above.
At a Loss
Bereavement support for all ages including children.
Bereavement Support available with a bereavement counsellor online: https://www.ataloss.org/live-chat
Bereavement Advice Centre
Bereavement Advice Centre provides practical help when you need it most. They support and advise people on what they need to do after a death.
Bereavement Support at St. Luke's Hospice
T 0208 382 8024 or 07593 135 288
W https://www.stlukes-hospice.org/supporting-you/families-and-carers/bereavement-support/
The Bereavement Support Team offers confidential, individual support to help cope with the loss of family or loved ones. The support is available to anyone who has experienced the death or affected by the death of a loved one who was cared for by St Lukes.
Bliss offers a wide range of free services for the families of premature and sick babies including a video call support service.
The support group is a way to learn more about living with a lung condition and share your experiences and stories with others.
Brent Carers Centre deliver a whole range of support services to address the social, emotional and financial issues that carers experience.
Brent North Community Palliative Care Team - based at St Luke's
T 020 8382 8013
E nhsnwl.brentcommunity.spct@nhs.net OR Lnwh-tr.referralsstlukes@nhs.net
North Brent Community Specialist Palliative Care Nurse team provides advice and visiting to palliative care patients in North Brent. The team is based at St Lukes Hospice.
Areas: Queensbury, Fryent, Welsh Harp, Barnhill, Kenton, Northwick Park, Preston, Sudbury, Wembley Central, Alperton, Tokyngton
The team can be contacted for referrals Monday to Sunday 8.30am to 4.30pm.
After 4.30pm the Out of Hours Telephone Advice line 020 8382 8000 operates and calls will be taken by a nurse on St Lukes inpatient unit
Referral form for clinician use only.
Brent South Community Palliative Care Team - based at Pembridge Hospice
T 020 8102 5000
South Brent Community Specialist Palliative Care Nurse Team provides advice and visiting to palliative care patients in South Brent. The team are based at Pembridge Hospice
Areas: Harlesden, Willesden, Kilburn, Neasden (south of north circular Brent, except the St Raphael's Estate)
The team can be contacted for referrals Monday to Friday 8.30am to 5.00pm. Weekends and Bank Holidays 9.00am to 5.00pm.
Between Monday to Friday 5.00pm and 8.30am, the Out of Hours Telephone Advice line 020 8102 5000 takes calls. Weekends and Bank Holidays 5.00pm to 9.00am.
All referrals to be made via SPA email address.
For any other email correspondence. clcht.pembridgeunit@nhs.net.
Referral form for clinician use only.
The British Heart Foundation provides information on heart and circulatory diseases.
Patients and carers can get support through the online support groups and communities, advice and guidance about heart and circulatory conditions and managing risk factors.
British Lymphology Society
The British Lymphology Society provides a directory of Lymphoedema treatment services.
Use the website address above to find your local services.
Carers Trust works to transform the lives of unpaid carers through its network of local carer organisations. Carers can access to support, advice and resources to help them manage their role as carers.
Carters Pharmacy
T 020 8903 4222
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 524-526 High Road, Wembley, HA9 7BS
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm
Child Bereavement Network
The Childhood Bereavement Network (CBN) is the hub for those working with bereaved children, young people and their families across the UK. Support is provided by the network members.
Offer a telephone support service for bereaved young people up to age 25, their families/ carers or individuals or families who have lost a child.
The support team is available to respond to calls, Live Chat or email from 9.00am to 4.30pm, Monday to Friday excluding bank holidays.
Child Death Helpline is operated by a dedicated team of volunteers who are all bereaved parents. The helpline provides support to a parent who has lost a child of any age, under any circumstances, and however recently or long ago, we’re here to help. They also offer support to grandparents, siblings and the extended family, as well as professionals who have been impacted by the death of a child.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 207 Kenton Road, Harrow, HA3 0HD
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 1.00pm
Adviceline is open Monday to Friday 10.00am to 4.00pm.
Advisers are present at Brent Hubs and in the Civic Centre.
CNWL Talking Therapies Service provides psychological therapies. Self-referral accepted via the website for adults who are registered with a Brent, Harrow or Hillingdon GP.
Support is available for a range of difficulties, such as low mood or depression, anxiety, and stress, phobias, physical health anxiety, PTSD and Insomnia.
Community Action on Dementia Brent
The Dementia Hub Project in Brent offers tailored support to people living with dementia and their families. The team can provide advice about benefits, the social care system and how to access wellbeing support such as Dementia Cafés.
CRUSE Bereavement care helps people through bereavement with support, information and campaigning.
Calls will be routed directly to the clinical teams that operate after 5.00pm.
The service operates between Monday to Friday 8:30am to 5.00pm.
Referrals for same/next day appointments need to be received by 4.30pm Monday to Friday.
Brent North - Chalkhill team based at Chalkhill Primary Care Centre and Wembley team at Wembley House
Brent South - Harlesden and South Kilburn teams based at Hillside Primary Care Centre and Willesden team at Willesden Centre for Health
All referrals should be sent to the Brent DN SPA email (Single Point of Access) and should include contact telephone numbers.
Find a register office
There is a legal requirement that a death be registered within five working days. It is important to let the Register Office know if the funeral is to be held within 24 hours. The person registering the death must be able to provide some basic details of the person who has died. Please take the Medical Certificate of Cause of Death to the Register Office. It is also helpful to take the person’s birth and marriage certificates, passport or NHS Medical Card, although they are not essential.
Use the web link above to find your local register office by entering your postcode.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 203 East Lane, North Wembley, HA0 3NG
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.30am to 5.00pm
Gimmack Pharmacy
T 020 8452 2418
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 177 Cricklewood Broadway, London, NW2 3HT
Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 6.00pm
Greenfield Pharmacy
T 020 8969 4474
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 61 Chamberlayne Road, London, NW10 3ND
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm
Grief Encounter is a national charity offering a free helpline and online support for children and young people wishing to access bereavement support.
They also offers counselling support in classrooms, online or at their premises in North London. A referral form is available on their website.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 122 Winderemere Avenue, Wembley, HA9 8RB
Opening hours: Monday to Friday 9.30am to 6.00pm. Saturday 10.00am to 1.00pm
Hospice UK
Hospice UK can help find a hospice, provide infromation and support about end of life care and guidance to plan ahead.
International Children's Palliative Care Network
The network is committed to providing information on available resources related to the field of children’s palliative care.
Jewish Bereavement Counselling Service
T 020 8951 3881
Jewish Bereavement Counselling Service has counsellors that understand the specific issues raised by bereavement within a Jewish context. This service is sensitive, aware and knowledgeable about social, cultural and religious needs.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 343 Kilburn High Road, Kilburn, NW6 7QB
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 10.00am to 2.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 278 Church Lane, London, NW9 8LU
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.30am to 1.00pm
The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.
LymphConnect
W https://www.jobst.co.uk/living-with-your-condition/diagnoses
LymphConnect is an online platform developed to help manage lymphoedema or lipoedema, understand more about the condition, share experiences and get support and advice.
Macmillan Cancer Support
T 0808 808 0000
W https://www.macmillan.org.uk
E https://www.macmillan.org.uk/forms/contact-us/ask-macmillan-form.html
Macmillan provide cancer information, support and help everyone with cancer live life as fully as they can.
Visit the website to get help with paying bills, advice on benefits or treatment, or to just chat.
Marie Curie provide support for patients and carers through terminal illness.
Find information and support through the telephone helpline and online chat via their website.
Other services include Marie Curie nurses, Hospice care, helper and companion services.
Marie Curie Hampstead Hospice
T 020 7853 3449 / 020 7853 3400 / 07515134789
Marie Curie Hampstead Hospice provides inpatient and outpatient palliative care services to the residents of Brent.
This is an inpatient Unit with 15 beds.
Please contact Admissions & Discharge Co-coordinator from 8.30am to 4.30pm
Referral form for clinician use only.
Muslim Bereavement Support Service
T 020 3468 7333
W https://www.ataloss.org/faqs/muslim-bereavement-support-service
The Muslim Bereavement Support Service supports Muslim women who are facing bereavement and/or are bereaved. They will speak with Muslim men and signpost them to appropriate bereavement support.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 14 The Broadway, Preston Road, Wembley, HA9 8JU
Opening hours: Monday to Saturday 9.00am to 10.00pm. Sunday 9.30am to 10.00pm
Pumping Marvellous - Heart Failure Charity UK
Pumping Marvellous offers support to help people live well with heart failure, to recognise the early symptoms and self-interventions through their community hub.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 275-277 Preston Road, Harrow, HA3 0PS
Opening hours: Monday to Wednesday and Friday 9.00am to 6.30 pm. Thursday 9.00am to 6.00pm. Saturday 9.00am to 3.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 40 Harrow Road, Wembley, HA9 6PG
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 1.00pm
Samaritans provides a 24 hour, 7 days a week advice line.
St. John's Hospice provides palliative care services to the residents of Brent and Westminster.
Telephone response will be received within 2 hours.
Inclusions are: Terminal care last 2 weeks of life, 24 hour, admission avoidance, facilitated discharge and respite care escorting a patient.
Referral form for clinician use only.
St John's Hospice Inpatient unit
T 020 7806 4040 / 07725 258767
St. John's Hospice provides inpatient palliative care services to the residents of Brent, Central London and West London.
This is an inpatient unit with 18 beds
Please contact for admissions for advice and Community Specialist Palliative Care.
Referrals can be made Monday to Sunday 9.00am to 5.00pm.
Referral form for clinician use only.
St. Lukes Hospice@Home provides palliative care services to the residents of North Brent and Harrow. Respite and bridging packages of care are available for end of life patients.
Marie Curie Night Nurses may also be booked by the Hospice at Home Team
Please contact the team between Monday to Saturday 9.00am to 5.00pm.
The email can be used for fast track referrals.
Referral form for clinician use only.
St Luke's Hospice Inpatient Unit
T 0300 020 0224
W https://www.stlukes-hospice.org/supporting-you/our-services/inpatient-unit/
St Luke's Hospice provides inpatient palliative care services to the residents of Brent.
This is an inpatient unit with 12 beds. Please contact for admissions and advice.
Referrals can be made Monday to Sunday 9.00am to 4.00pm.
Referral form for clinician use only.
Stillbirth and neonatal death (Sands) is the leading stillbirth and neonatal death charity in the UK. They ensure that anyone affected by the death of a baby receives the best possible care and support for as long as they need it.
Sands provides bereavement support services both nationally through its Freephone helpline, mobile app, online community and resources, and locally through a UK-wide network of around 100 regional support groups.
A community pharmacy which stocks common palliative medicines to support people being cared for at home.
Address: 879 Harrow Road, Wembley, HA0 2RH
Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 5.00pm.
The Foundation is a worldwide organisation, American based, whose purpose is to promote awareness, fund research and serve those affected by sudden unexplained death of children.
Sue Ryder Grief Support
Online expert information provides ways to deal with the practical and emotional issues after someone has died.
The online Bereavement Community is a place to share experiences, get things off your chest and chat to people who understand.
Grief Guide is a safe space, free from other distractions where you can find self-help tools and information to help you cope with grief.
Talk to a qualified counsellor by video, up to 6 online sessions, at times that suit you speak from the comfort of your own home.
Survivors of Bereavement by Suicide
T 0300 111 5065
Survivors of Bereavement by Suicide are a national charity providing dedicated support to adults who have been bereaved by suicide. The volunteers come from all walks of life but nearly all have been touched by suicide themselves, this experience enables them to connect with others.
The Association for Paediatric Palliative Medicine (APPM)
The Association for Paediatric Palliative Medicine represents all doctors, nurses and allied health professionals working in the area of Paediatric Palliative Medicine in hospital, hospice and community settings. It seeks to support practice and training for all doctors and other health professionals working in this area of medicine.
The Bereavement Journey
W https://www.thebereavementjourney.org/national-online-course
The Bereavement Journey runs an online course three times per year for anyone in the UK who isn’t able to access an in-person course near to where they live, or who would prefer an online course.
The Compassionate Friends (TCF) is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other similarly bereaved family members who have suffered the death of a child or children of any age and from any cause.
Get support using the telephone helpline or online support groups.
The Good Grief Trust helps all those affected by grief in the UK and brings bereavement services together, to ensure that everyone receives the tailored support they need to move forward with their lives.
The trust is run by the bereaved, for the bereaved and aim to normalise grief and raise awareness of the impact of grief on a national platform.
Together for Short Lives have a helpline and family support hub to provide help and advice for those caring for a child with a serious illness.
Tyrest Pharmacy
T 020 8204 2412
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 427-429 Kenton Road, Middlesex, HA3 0XY
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 2.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 183 Ealing Road, Wembley, HA0 4LW
Opening hours: Monday to Saturday 9.00am to 10.00pm. Sunday 12.00pm to 5.00pm
Widowed and young (WAY) is a UK charity that offers a peer-to-peer support network for anyone who's lost a partner before their 51st birthday – married or not, with or without children, inclusive of sexual orientation, gender, race and religion.
Winston's Wish is a national charity offering a free helpline and online support for children and young people wishing to access bereavement support.
They also provide resources and further training for schools and healthcare professions.
Young lives vs Cancer
Young lives vs Cancer support young people under 25 with cancer, and their families, to get the help they need during their cancer treatment and beyond, including bereaved families living with emotional distress.
Young Minds
Young Minds is a national charity which supports both young people, their parents and loved ones through loss.