Services
A quick search directory of national, regional and borough based clinical services
24 hour Helpline Pall24 for North Brent and Harrow
T 03000 200 224
This service was formerly known as Single Point of Access (SPA)
This is a 24 hour 7 days a week helpline providing advice for patients, families and professionals, hosted by St Luke's Hospice for residents of Harrow and North Brent.
Urgent rapid response visits can be made to patients registered with a Harrow GP
Admiral Nurse Dementia Helpline
T 0800 888 6678
W https://www.dementiauk.org/get-support/dementia-helpline-alzheimers-helpline/
The Admiral Nurses at Dementia UK provide information, advice and support with any aspect of dementia.
The specialist dementia nurses offer free and confidential support via the Helpline for you when you need help.
Adult Social Care Harrow
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
Age UK provide information and support on financial, legal, health and wellbeing for older people. They support via their advice line, befriending service and day centres.
The Alzheimer's Society dementia advisors can help people living with dementia and their carers. They can provide practical help and emotional support via the telephone support or the online community connecting those in similar situations.
Asthma + Lung UK provides help for those living with lung conditions.
There is support available using the telephone helpline or the email address above.
Bereavement Advice Centre provides practical help when you need it most. They support and advise people on what they need to do after a death.
Bereavement Care Harrow and Hillingdon
T 020 8427 5720
Trained volunteers to support adults and children in the London Boroughs of Harrow and Hillingdon.
Offer visits, drop in sessions and school support.
Self referrals accepted as well as referrals from healthcare professionals, the local authority, IAPT/ CAMHS.
Bereavement Support at St. Luke's Hospice
T 0208 382 8024 or 07542 305 277
E https://www.stlukes-hospice.org/supporting-you/families-and-carers/bereavement-support/
The Bereavement Support Team offers confidential, individual support to help cope with the loss of family or loved ones. The support is available to anyone who has experienced the death or affected by the death of a loved one who was cared for by St Lukes.
The support group is a way to learn more about living with a lung condition and share your experiences and stories with others.
The British Heart Foundation provides information on heart and circulatory diseases.
Patients and carers can get support through the online support groups and communities, advice and guidance about heart and circulatory conditions and managing risk factors.
British Lymphology Society
The British Lymphology Society provides a directory of Lymphoedema treatment services.
Use the website address above to find your local services.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 5 Buckingham Parade The Broadway Stanmore HA7 4EB
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.30pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 24 Bridge Street, Pinner, Middlesex, HA5 3JF
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.00pm
Offer a telephone support service for bereaved young people up to age 25, their families/ carers or individuals or families who have lost a child.
Child Death Helpline is operated by a dedicated team of volunteers who are all bereaved parents. The helpline provides support to a parent who has lost a child of any age, under any circumstances, and however recently or long ago, we’re here to help. They also offer support to grandparents, siblings and the extended family, as well as professionals who have been impacted by the death of a child.
Please contact by telephone.
Opening hours are Monday and Tuesday 9.30am to 3.30pm. Thursday and Friday 9.30am to 1.00pm.
CNWL Talking Therapies Service provides psychological therapies. Self-referral accepted via the website for adults who are registered with a Brent, Harrow or Hillingdon GP.
Support is available for a range of difficulties, such as low mood or depression, anxiety, and stress, phobias, physical health anxiety, PTSD and Insomnia.
CRUSE Bereavement care helps people through bereavement with support, information and campaigning.
Harrow District Nursing Service (CLCH) provide routine monitoring tasks and syringe drivers Monday to Friday 8.00am to 6.00pm and on Saturdays and Bank Holidays 8.00am to 4.00pm. Please select option 3 from the call list.
The Rapid Response team provide (7/7) For prn sc medication and referrals can be made Monday to Friday 8.00am to 6.00pm. Please select option 2 from the call list.
District Nurses Night Service Harrow
T 07785 632 821
Referrals to the night service can be made Monday to Friday 8.00pm to 8.00am.
Fast Track
T 0208 382 8050 (until 11pm) / 0208 382 8046 (out of hours)
This service provides a quick funding route for HCA packages of care for appropriate patients in Brent and Harrow for 2 weeks whilst Continuing Health Care (CHC) is arranged.
Funding is to pay for social care at home or a place in a care home for patients with a deteriorating condition and short prognosis
Referrals by clinicians can be made Monday to Saturday 9.00am to 4.00pm and Sunday between 8.30am to 8.30pm. Referrals made after 4pm will be dealt with the next working day.
On-call advice will be given until 8.30pm for known patients.
Find a register office
There is a legal requirement that a death be registered within five working days. It is important to let the Register Office know if the funeral is to be held within 24 hours. The person registering the death must be able to provide some basic details of the person who has died. Please take the Medical Certificate of Cause of Death to the Register Office. It is also helpful to take the person’s birth and marriage certificates, passport or NHS Medical Card, although they are not essential.
Use the web link above to find your local register office by entering your postcode.
Grief Encounter is a national charity offering a free helpline and online support for children and young people wishing to access bereavement support.
They also offers counselling support in classrooms, online or at their premises in North London. A referral form is available on their website.
Harrow Carers is an independent charity and voluntary organisation and has been the lead carers’ support agency in Harrow since 1996. Support and services are available to anyone who cares for people in the community who are ill, frail, disabled and disadvantaged.
Harrow Community Specialist Palliative Care Team (LNWHT) provides advice and visiting to palliative care patients in Harrow.
They can be contacted Monday to Friday 8.30am to 4.30pm.
They are based at Honeypot Lane Health Centre, 839 Honeypot Lane, HA7 1AT.
Out of Hours the Pall24 Helpline can be used 3000 200 224
Referral form for clinician use only.
Hospice UK
Hospice UK can help find a hospice, provide infromation and support about end of life care and guidance to plan ahead.
Jewish Bereavement Counselling Service
T 020 8951 3881
Jewish Bereavement Counselling Service has counsellors that understand the specific issues raised by bereavement within a Jewish context. This service is sensitive, aware and knowledgeable about social, cultural and religious needs.
Kings Pharmacy
T 020 8952 1260
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 903 Honeypot Lane, Stanmore, Middlesex HA7 1AR
Opening hours: Monday to Friday 9.00am to 6.30pm
Lloyds Pharmacy
T 0208 9072720
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 5 Warwick Parade, Belmont Circle, Harrow HA3 8SA
Opening hours: Monday to Friday 9.00am to 8.00pm. Saturday 9.00am to 4.00pm
The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.
LymphConnect
LymphConnect is an online platform developed to help manage lymphoedema or lipoedema, understand more about the condition, share experiences and get support and advice.
Macmillan Cancer Support
T 0808 808 0000
W https://www.macmillan.org.uk
E https://www.macmillan.org.uk/forms/contact-us/ask-macmillan-form.html
Macmillan provide cancer information, support and help everyone with cancer live life as fully as they can.
Visit the website to get help with paying bills, advice on benefits or treatment, or to just chat.
Marie Curie provide support for patients and carers through terminal illness.
Find information and support through the telephone helpline and online chat via their website.
Other services include Marie Curie nurses, Hospice care, helper and companion services.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 172 Kenton Road, Kenton, Harrow, Middlesex HA3 8BL
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 2.00pm
The Muslim Bereavement Support Service supports Muslim women who are facing bereavement and/or are bereaved. They will speak with Muslim men and signpost them to appropriate bereavement support.
Pumping Marvellous - Heart Failure Charity UK
Pumping Marvellous offers support to help people live well with heart failure, to recognise the early symptoms and self-interventions through their community hub.
Samaritans provides a 24 hour, 7 days a week advice line.
Shaftesbury Pharmacy
T 0208 864 9436
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 6 Shaftesbury Parade, Shaftesbury Avenue, South Harrow, HA2 0AJ
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 10.00am to 1.00pm
St. Lukes Hospice@Home provides palliative care services to the residents of North Brent and Harrow. Respite and bridging packages of care are available for end of life patients.
Marie Curie Night Nurses may also be booked by the Hospice at Home Team
Please contact the team between Monday to Saturday 9.00am to 5.00pm.
The email can be used for fast track referrals.
Referral form for clinician use only.
St Luke's Hospice Inpatient Unit
T 0300 020 0224
W https://www.stlukes-hospice.org/supporting-you/our-services/inpatient-unit/
St Luke's Hospice provides inpatient palliative care services to the residents of Brent.
This is an inpatient unit with 12 beds. Please contact for admissions and advice.
Referrals can be made Monday to Sunday 9.00am to 4.00pm.
Referral form for clinician use only.
Stillbirth and neonatal death (Sands) is the leading stillbirth and neonatal death charity in the UK. They ensure that anyone affected by the death of a baby receives the best possible care and support for as long as they need it.
Sands provides bereavement support services both nationally through its Freephone helpline, mobile app, online community and resources, and locally through a UK-wide network of around 100 regional support groups.
Survivors of Bereavement by Suicide
T 0300 111 5065
Survivors of Bereavement by Suicide are a national charity providing dedicated support to adults who have been bereaved by suicide. The volunteers come from all walks of life but nearly all have been touched by suicide themselves, this experience enables them to connect with others.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 320 Uxbridge Road, Hatch End, Pinner, Middlesex, HA5 4HR
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.00pm
The Compassionate Friends (TCF) is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other similarly bereaved family members who have suffered the death of a child or children of any age and from any cause.
Get support using the telephone helpline or online support groups.
The Good Grief Trust helps all those affected by grief in the UK and brings bereavement services together, to ensure that everyone receives the tailored support they need to move forward with their lives.
The trust is run by the bereaved, for the bereaved and aim to normalise grief and raise awareness of the impact of grief on a national platform.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 73 Station Road, Harrow, HA1 2TY
Opening hours: Monday to Friday 7.45am to 10.45pm. Saturday 8.00am to 9.00pm. Sunday 9.00am to 9.00pm
Widowed and young
Widowed and young (WAY) is a UK charity that offers a peer-to-peer support network for anyone who's lost a partner before their 51st birthday – married or not, with or without children, inclusive of sexual orientation, gender, race and religion.
Winston's Wish is a national charity offering a free helpline and online support for children and young people wishing to access bereavement support.
They also provide resources and further training for schools and healthcare professions.
Young Minds
Young Minds is a national charity which supports both young people, their parents and loved ones through loss.