Services
A quick search directory of national, regional and borough based clinical services
24 hour Advice Line Michael Sobell Hospice
T 0203 824 1268
Offers support and advice on palliative care issues to GPs, Care Homes, District Nurses and hospital doctors.
It is also an Advice Line for patients and families who live in Hillingdon and need advice on any aspect of palliative care.
The Advice Line is answered by hospice nurses in the Inpatient Unit and queries are escalated to the on-call palliative medical team if needed.
Pembridge Hospice provides palliative care services and advice to the residents of Brent, Central London, West London and Hammermith and Fulham.
This is a 24 hour, 7 days a week telephone advice line.
Referral form for clinician use only.
24 hour Helpline Pall24 for North Brent and Harrow
T 03000 200 224
This service was formerly known as Single Point of Access (SPA)
This is a 24 hour 7 days a week helpline providing advice for patients, families and professionals, hosted by St Luke's Hospice for residents of Harrow and North Brent.
Urgent rapid response visits can be made to patients registered with a Harrow GP
24/7 Your Life Line 24/7 Hillingdon (YLL)
T 0800 328 5697
W https://www.cnwl.nhs.uk/services/community-services/your-life-line-team-hillingdon
The team is made up of clinical nurse specialists and health care assistants who can support patients with complex needs at home in the last weeks and months of their life (with any diagnosis).
The service is open 24 hours a day, 365 days a year, and can offer advice.
Urgent night visits are available to patients already referred to the service.
If you have already been referred to this service, you will have been given a direct contact number.
Speak to your GP or district nurse to be referred to the service.
Admiral Nurse Dementia Helpline
T 0800 888 6678
W https://www.dementiauk.org/get-support/dementia-helpline-alzheimers-helpline/
The Admiral Nurses at Dementia UK provide information, advice and support with any aspect of dementia.
The specialist dementia nurses offer free and confidential support via the Helpline for you when you need help.
Adult Social Care
Adult Social Care provides practical support to people to stay safe and well in Westminster, Kensington and Chelsea.
These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
Adult Social Care Brent
W https://www.brent.gov.uk/adult-social-care/about-adult-social-care
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
Adult Social Care Ealing
T 020 8825 8000
W https://www.ealing.gov.uk/info/201082/what_to_expect_from_adult_social_care
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
Adult Social Care Hammersmith and Fulham
T 0800 145 6095
W https://beta.lbhf.gov.uk/living-independently/contact-adult-social-care
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
Adult Social Care Harrow
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
Adult Social Care Hillingdon
W https://www.hillingdon.gov.uk/article/1027/Social-care-and-wellbeing
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
Adult Social Care Hounslow
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
Age UK provide information and support on financial, legal, health and wellbeing for older people. They support via their advice line, befriending service and day centres.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 480 Church Road, Northolt, Middlesex, UB5 5AU
Opening hours: Monday and Tuesday 9.00am to 6.00pm. Wednesday 9.00am to 5.30pm. Thursday and Friday 9.00am to 6.00pm. Saturday 9.00am to 1.00pm
The Alzheimer's Society dementia advisors can help people living with dementia and their carers. They can provide practical help and emotional support via the telephone support or the online community connecting those in similar situations.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 97 North Road, Southall, UB1 2JW
Opening hours: Monday to Saturday 9.00am to 9.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 472 Greenford Road, Greenford, UB6 8SQ
Opening hours: Monday and Tuesday 9.00am to 9.00pm. Wednesday to Friday 9.00am to 8.00pm. Saturday 9.00am to 7.00pm. Sunday 10.00am to 4.00pm
Asda In-Store Pharmacy
T 020 8951 9119
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: Park Royal Industrial Est, 2-20 Western Road, NW10 7LW
Opening hours: Monday to Saturday 9.00am to 8.00pm. Sunday 11.00am to 5.00pm
Asda In-Store Pharmacy
T 020 8831 2410
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: Tilley Road Feltham TW13 4BH
Opening hours: Monday 8.00am to 11.00pm. Tuesday to Friday 7.00am to 11.00pm. Saturday 7.00am to 10.00pm. Sunday 11.00am to 5.00pm
Asda In-Store Pharmacy
T 0208 607 1020
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: Off Alexander Road, Hounslow, TW3 1NL
Opening hours: Monday to Saturday 9.00am to 9.00pm. Sunday 11.00am to 5.00pm
Asthma + Lung UK provides help for those living with lung conditions.
There is support available using the telephone helpline or the email address above.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 59 Old Oak Common Lane, East Acton London W3 7DD
Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 2.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 39-41 Porchester Road, Bayswater, W2 5DP
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm. Sunday 11.00am to 5.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 239 Westbourne Grove, W11 2SE
Opening hours: Monday, Tuesday, Thursday and Friday 9.00am to 6.30pm. Wednesday and Saturday 9.00am to 6.00pm
Bereavement Advice Centre provides practical help when you need it most. They support and advise people on what they need to do after a death.
Bereavement Care Harrow and Hillingdon
T 020 8427 5720
Trained volunteers to support adults and children in the London Boroughs of Harrow and Hillingdon.
Offer visits, drop in sessions and school support.
Self referrals accepted as well as referrals from healthcare professionals, the local authority, IAPT/ CAMHS.
Bereavement Counselling Service Westminster
T 020 7284 0090
Bereavement Counselling Service offers free bereavement counselling to any adult living in, or registered with a GP in the borough Westminster. Counselling can be either during the day or the evening, and is provided by trained and supervised volunteer counsellors on a regular weekly basis.
Bereavement Support at Royal Trinity Hospice
T 020 7787 1062
W https://www.royaltrinityhospice.london/bereavement-support
The Bereavement team supports family members, friends, children and carers through the emotional impact of grief. The support is available to anyone who has experienced the death of a loved one who was cared for by the Hospice.
The Bereavement team offer support specifically for children and guidance to parents on how to explain death and grief to children.
Bereavement Support at St. Luke's Hospice
T 0208 382 8024 or 07542 305 277
E https://www.stlukes-hospice.org/supporting-you/families-and-carers/bereavement-support/
The Bereavement Support Team offers confidential, individual support to help cope with the loss of family or loved ones. The support is available to anyone who has experienced the death or affected by the death of a loved one who was cared for by St Lukes.
Bereft Bereavement Support was set up in 1999 to fill the need for specialist bereavement counselling and support for the adult residents (the over 16s) of the London Borough of Ealing.
Bereavement counselling can help you explore your feelings and come to terms with your grief by talking one to one with a trained counsellor. During these sessions you can talk about how you feel and your counsellor will listen and comment, rather than giving you advice.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 228-232 Fulham Road, SW10 9NB
Opening hours: Monday to Friday 9.00am to 7.30pm. Saturday 9.00am to 6.00pm. Sunday 10.00am to 6.00pm
Boots the Chemist - Kensington
T 020 7937 9533
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 127A Kensington High Street, W8 5SF
Opening hours: Monday to Saturday 8.00am to 9.00pm. Sunday 12.00pm to 8.00pm
The support group is a way to learn more about living with a lung condition and share your experiences and stories with others.
BBS has a team of highly skilled, professional and supervised volunteer counsellors who reflect the many different cultures of the population of Brent, and speak a variety of languages.
They provide counselling, advice, information & training for bereaved people, their families, friends and our community in the London Borough of Brent.
Brent Carers Centre deliver a whole range of support services to address the social, emotional and financial issues that carers experience.
Brent North Community Palliative Care Team - based at St Luke's
T 020 8382 8013
E nhsnwl.brentcommunity.spct@nhs.net OR Lnwh-tr.referralsstlukes@nhs.net
North Brent Community Specialist Palliative Care Nurse team provides advice and visiting to palliative care patients in North Brent. The team is based at St Lukes Hospice.
Areas: Queensbury, Fryent, Welsh Harp, Barnhill, Kenton, Northwick Park, Preston, Sudbury, Wembley Central, Alperton, Tokyngton
The team can be contacted for referrals Monday to Sunday 8.30am to 4.30pm.
After 4.30pm the Out of Hours Telephone Advice line 020 8382 8000 operates and calls will be taken by a nurse on St Lukes inpatient unit
Referral form for clinician use only.
Brent South Community Palliative Care Team - based at Pembridge Hospice
T 020 8102 5000
South Brent Community Specialist Palliative Care Nurse Team provides advice and visiting to palliative care patients in South Brent. The team are based at Pembridge Hospice
Areas: Harlesden, Willesden, Kilburn, Neasden (south of north circular Brent, except the St Raphael's Estate)
The team can be contacted for referrals Monday to Friday 8.30am to 5.00pm. Weekends and Bank Holidays 9.00am to 5.00pm.
Between Monday to Friday 5.00pm and 8.30am, the Out of Hours Telephone Advice line 020 8102 5000 takes calls. Weekends and Bank Holidays 5.00pm to 9.00am.
All referrals to be made via SPA email address.
For any other email correspondence. clcht.pembridgeunit@nhs.net.
Referral form for clinician use only.
The British Heart Foundation provides information on heart and circulatory diseases.
Patients and carers can get support through the online support groups and communities, advice and guidance about heart and circulatory conditions and managing risk factors.
British Lymphology Society
The British Lymphology Society provides a directory of Lymphoedema treatment services.
Use the website address above to find your local services.
CABS Child and Adolescent Bereavement Service
T 0208 759 0453
W https://www.harlingtonhospice.org/child-adolescent-bereavement-service/
The Child and Adolescent Bereavement Service (CABS) run by Harlington Hospice provides support for children and young people aged between the ages of 4-17 and their families/ carers who live in Hillingdon and who have been bereaved or who have a loved one with a life-limiting diagnosis.
Referrals are accepted via email from schools, healthcare professionals, parents/ carers and young people over 16.
CABS offers 1:1 counselling, group sessions and family sessions.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 300-302 Chiswick High Rd, Chiswick, London, W4 1NP
Opening hours: Monday to Friday 9.00am to 6.45pm. Saturday 9.00am to 5.30pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 5 Buckingham Parade The Broadway Stanmore HA7 4EB
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.30pm
London Borough of Hounslow publishes a regular factsheet called Information for Carers. It lists local, national and council services, voluntary organisations and other sources of advice and support that may be useful if you look after someone as an unpaid carer.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 9 Goldhawk Road, Shepherds Bush, W12 8QQ
Opening hours: Monday to Friday 10.00am to 6.00pm. Saturday 10.00am to 3.00pm
Carers Network is an independent local charity reaching over 5,300 unpaid carers in the most isolated and deprived pockets of the City of Westminster, the London Borough of Hammersmith and Fulham and the Royal Borough of Kensington and Chelsea. We have been proudly supporting carers in central London since 1991.
There is help for new carers and a carer's assessment to discuss how to maintain your health and balance your caring responsibilities with other areas of your life. It may also help you get financial support.
Carers Trust Hillingdon offer support and guidance to unpaid carers of all ages throughout the London Borough of Hillingdon.
They provide information, advice, training and support and a range of Fact Sheets on their website.
Telephone advice centre open every day 10am to 4pm or email with enquiry to email address above.
Benefits and legal advice also available.
They have a team specifically to support young carers.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 112-114 High Street, Northwood, Middlesex, HA6 1BJ
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 1.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 24 Bridge Street, Pinner, Middlesex, HA5 3JF
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.00pm
Carters Pharmacy
T 020 8903 4222
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 524-526 High Road, Wembley, HA9 7BS
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 5 Regal Centre, 402 North End Road, SW6 1LU
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 1.00pm
Child Bereavement Service at St. John's Hospice
T 020 7078 3840
W https://www.stjohnshospice.org.uk/our-care/bereavement-support/
The Child Bereavement Service is a free service provided by a specialist social work team with a long track record of providing practical and emotional support to individuals and families before and after a bereavement.
Offer a telephone support service for bereaved young people up to age 25, their families/ carers or individuals or families who have lost a child.
Child Death Helpline is operated by a dedicated team of volunteers who are all bereaved parents. The helpline provides support to a parent who has lost a child of any age, under any circumstances, and however recently or long ago, we’re here to help. They also offer support to grandparents, siblings and the extended family, as well as professionals who have been impacted by the death of a child.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 207 Kenton Road, Harrow, HA3 0HD
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 1.00pm
Adviceline is open Monday to Friday 10.00am to 4.00pm.
Advisers are present at Brent Hubs in the Civic Centre from 10.00am to 2.00pm on Mondays and at Harlesden Library from 10.00am to 5.00pm on Wednesdays.
Please contact by telephone.
Opening hours are Monday to Friday 10.00am to 4.00pm.
Please contact by telephone.
Opening hours are Monday and Tuesday 9.30am to 3.30pm. Thursday and Friday 9.30am to 1.00pm.
Citizens Advice offers independent and confidential advice over the phone for free.
Extensive online resources and directory
Helping people to find a way ahead with issues of benefits, debt, housing and a wide range of social issues.
Please contact our advice line by phone Monday to Friday 9.30am to 3.30pm.
Please contact by telephone.
Opening hours are Monday to Friday 10.00am to 4.00pm.
Please contact by telephone.
Opening hours are Monday to Friday 9.00am to 5.00pm.
Please contact by telephone.
Opening hours are Monday to Friday 10.00am to 4.00pm.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 29 Upper Tachbrook Street, SW1V 1SN
Opening hours: Monday to Friday 9.00am to 6.00pm
CNWL Talking Therapies Service provides psychological therapies. Self-referral accepted via the website for adults who are registered with a Brent, Harrow or Hillingdon GP.
Support is available for a range of difficulties, such as low mood or depression, anxiety, and stress, phobias, physical health anxiety, PTSD and Insomnia.
Information and support about stoma care. There is a 24 hour helpline.
Community Action on Dementia Brent
The Dementia Hub Project in Brent offers tailored support to people living with dementia and their families. The team can provide advice about benefits, the social care system and how to access wellbeing support such as Dementia Cafés.
Community Palliative Care Team - based at Meadow House Hospice
T 020 8967 5179
W http://meadowhouse.lnwh.nhs.uk/our-services/community-team/
The Community Specialist Palliative Care Nurse Team provides advice and visiting to palliative care patients in Ealing and Hounslow. The team are based at Meadow House Hospice.
The team will visit patients with progressive life limiting illness in their own homes. They provide specialist advice around pain and symptom control and support for patients, their families, and carers during the last stages of illness. They also support patients wishing to die at home through coordination with GPs and hospital teams.
The team is comprised of medical consultants, specialist nurses, physiotherapists, occupational therapists, social workers, a bereavement support officer and a patient and carer advocacy worker
The team can be contacted for referrals Monday to Friday 9.00am to 5.00pm.
Between Monday to Friday 5.00pm and 8.30am, the Out of Hours Telephone Advice line 020 8102 5000 takes calls. Weekends and Bank Holidays 5.00pm to 9.00am.
Referral form for clinician use only.
Community Palliative Care Team - based at St. John's Hospice
T 020 7806 4040
St. John's Hospice provides advice and visiting palliative care patients for some parts of Central London.
Referrals can be made Monday to Sunday 9.00am to 5.00pm.
Referral form for clinician use only.
Community Palliative Care Team (South) - Royal Trinity
T 020 7787 1062
Royal Trinity Hospice (South) provides advice and visiting palliative care patients of Hammersmith and Fulham, Central London and West London.
They can be contacted 8am -8pm 7 days a week.
Referral form for clinician use only.
Compassionate Hillingdon
Compassionate Hillingdon is a collaborative project that supports people who might need support in Hillingdon. Their work revolves around a commitment to those living with a life limiting illness, older people and those suffering from isolation. They do this by facilitating reciprocal friendships between like minded people who live close to one another across Hillingdon.
This project is part of the ‘Compassionate Communities’ movement. Compassionate Communities is built on a combined ethos of a Public Health Approach to Community Development, Palliative and End of Life Care.
Crohns and Colitis UK provides information about and helps to find support from others in the Crohn’s and Colitis community.
CRUSE Bereavement care helps people through bereavement with support, information and campaigning.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 100 Victoria Road, Ruislip Manor, Middlesex, HA4 0AL
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 1.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 750 Uxbridge Road, Hayes, UB4 0RU
Opening hours: Monday to Friday 9.00am to 7.30pm. Saturday 9.00am to 6.00pm. Sunday 10.00am to 4.00pm
Calls will be routed directly to the clinical teams that operate after 5.00pm.
District Nurses Central London and West London
T 0208 102 5555 option 4
District Nurse referrals can be made Monday to Friday 8.00am to 5.00pm.
District Nurses Ealing
T 0300 12345 44
The District Nurses are based at Featherstone Road Health Centre, Acton Health Centre and Greenford Green Clinic.
Referrals can be made Monday to Sunday 8.00am to 8.00pm.
The Rapid Response District Nurse team are based at Clayponds Hospital and referrals can be made Monday to Sunday 8.00am to 12.00pm.
District Nurse referrals can be made Monday to Sunday 9.00am to 5.00pm.
Harrow District Nursing Service (CLCH) provide routine monitoring tasks and syringe drivers Monday to Friday 8.00am to 6.00pm and on Saturdays and Bank Holidays 8.00am to 4.00pm. Please select option 3 from the call list.
The Rapid Response team provide (7/7) For prn sc medication and referrals can be made Monday to Friday 8.00am to 6.00pm. Please select option 2 from the call list.
District Nurses Hillingdon
T 01895 486 127/ 01895 234001
W https://www.cnwl.nhs.uk/services/community-services/hillingdon-district-nursing-service
Hillingdon District Nurses support adult patients who are housebound and need nursing care in their own homes and/ or community settings and who live in Hillingdon or are registered with a Hillingdon GP.
District Nurses Hounslow
T 0208 744 9414
District Nurse referrals can be made Monday to Sunday 7.00am to 7.00pm.
District Nurses Night Service Central London and West London
T 0208 102 5500
The Dristrict Nurses Night Service is an OOH service for referrals and advice. Please leave a voicemail message if calls are made before 8.00pm. After 8.00pm please call 111 or 0208 969 7777. Please do not leave voicemail mesages after 8.00pm for same night referrals.
District Nurses Night Service Hammersmith and Fulham
T 0208 102 5500
The Dristrict Nurses Night Service is an OOH service for referrals and advice. Please leave a voicemail message if calls are made before 8.00pm. After 8.00pm please call 111 or 0208 969 7777. Please do not leave voicemail mesages after 8.00pm for same night referrals.
District Nurses Night Service Harrow
T 07785 632 821
Referrals to the night service can be made Monday to Friday 8.00pm to 8.00am.
District Nurses Night Service Hounslow
T 0845 600 7413
Referrals to the night service can be made Monday to Sunday 7.00pm to 7.00am.
Please contact by telephone.
Opening hours are Monday to Friday 10.00am to 4.00pm.
Your Voice in Health and Social Care (YVHSC) are providing the Ealing Carers Service to support carers who have caring responsibilities living within the borough of Ealing.
Find a register office
There is a legal requirement that a death be registered within five working days. It is important to let the Register Office know if the funeral is to be held within 24 hours. The person registering the death must be able to provide some basic details of the person who has died. Please take the Medical Certificate of Cause of Death to the Register Office. It is also helpful to take the person’s birth and marriage certificates, passport or NHS Medical Card, although they are not essential.
Use the web link above to find your local register office by entering your postcode.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 203 East Lane, North Wembley, HA0 3NG
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.30am to 5.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 31-33 King Street, Southall, UB2 4DG
Opening hours: Monday to Friday 9.00am to 8.00pm. Saturday 9.00am to 7.00pm. Sunday 12.00pm to 7.00pm
Gimmack Pharmacy
T 020 8452 2418
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 177 Cricklewood Broadway, London, NW2 3HT
Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 6.00pm
Globe Chemist
T 0208 740 9899
W https://www.globechemist.co.uk/
E nhspharmacy.london.globechemistfq417@nhs.net / info@globechemist.co.uk
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 8 Kings Parade, Askew Road, W12 9BA
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 12.00pm
Greenfield Pharmacy
T 020 8969 4474
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 61 Chamberlayne Road, London, NW10 3ND
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm
Grief Encounter is a national charity offering a free helpline and online support for children and young people wishing to access bereavement support.
They also offers counselling support in classrooms, online or at their premises in North London. A referral form is available on their website.
H4ALL supports Hillingdon residents to better manage long term conditions and brings residents into greater contact with their local community.
Referral criteria: Adults over the age of 18 who are registered with a Hillingdon GP and who are isolated/ lonely and who have one or more long term condition.
Services offered: Social prescribing, wellbeing services, counselling and advice.
Wellbeing services referrals email nhsnwl.h4allwellbeing@nhs.net
Counselling services via Hillingdon Mind email h4allcounselling@hillingdonmind.org.uk
Halo in Hillingdon
T 07903 709622
W https://www.halochildrensfoundation.org.uk/about-halo/our-services/
Halo is a new charity in Hillingdon supporting bereaved children, young people and their families. They hold a monthly drop-in support group in Uxbridge, offer peer support, a bereavement book library, counselling and much more. A referral form is available on their website.
Hammersmith and Fulham Talking Therapies service
T 0800 328 4444
W https://www.westlondon.nhs.uk/handf-talking-therapies
E https://gateway.mayden.co.uk/referral-v2/2272c1b5-29eb-42e0-878f-41959c1452f5
IAPT stands for improving access to psychological therapies. IAPT offers talking therapies for people over 18 who have a GP in the London Borough of Hammersmith and Fulham.
Hammersmith and Fulham Talking Therapies service can help you with common problems like stress, anxiety and depression and use different talking therapies to help you feel better.
Residents or people who are registered with a GP in Hammersmith and Fulham can self refer:
https://gateway.mayden.co.uk/referral-v2/2272c1b5-29eb-42e0-878f-41959c1452f5
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 193 South Ealing Road, W5 4RH
Opening hours: Monday to Friday 9.00am to 9.00pm. Saturday 3.00pm to 9.00pm. Sunday 11.00am to 5.00pm
Harlington Hospice provides a wide range of palliative care services to the residents of Hillingdon and surrounding areas.
The Hospice hosts a Wellbeing Service (shared with Michael Sobell Hospice), complementary therapies, counselling, lymphoedema service and the CABS team supporting children and adolescents.
The Hospice also hosts Harlington Hospice@Home team, mainly providing night sits, plus inpatient beds based at Michael Sobell Hospice (MSH) in Northwood.
Referral form for clinician use only.
Harlington Hospice Bereavement Service offers counselling to any adults who have experienced a bereavement.
Harrow Carers is an independent charity and voluntary organisation and has been the lead carers’ support agency in Harrow since 1996. Support and services are available to anyone who cares for people in the community who are ill, frail, disabled and disadvantaged.
Harrow Community Specialist Palliative Care Team (LNWHT) provides advice and visiting to palliative care patients in Harrow.
They can be contacted Monday to Friday 8.30am to 4.30pm.
They are based at Honeypot Lane Health Centre, 839 Honeypot Lane, HA7 1AT.
Out of Hours the Pall24 Helpline can be used 3000 200 224
Referral form for clinician use only.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 122 Winderemere Avenue, Wembley, HA9 8RB
Opening hours: Monday to Friday 9.30am to 6.00pm. Saturday 10.00am to 1.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 106 Staines Road, Hounslow, Middlesex, TW3 3LH
Opening hours: Monday to Sunday 9.00am to 7.00pm
Hillingdon Community Palliative Care Team
T 01895 485235
W https://www.cnwl.nhs.uk/services/community-services/hillingdon-palliative-care-team
Hillingdon Palliative Care Team (hosted by NHS CNWL) provides specialist advice and visiting to palliative care patients living in Hillingdon. Each GP practice has their own named Clinical Nurse Specialist ( CNS ). A Triage CNS manages calls and referrals each day and they have the option to escalate to consultants if needed.
They can be contacted Monday to Friday 8.00am to 4.30pm excluding bank holidays.
Out of hours phone Michael Sobell Hospice 24 hour Advice Line on 020 3824 1268
Referral form for clinician use only.
Hospice UK
Hospice UK can help find a hospice, provide infromation and support about end of life care and guidance to plan ahead.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 84 Kingsley Road, Hounslow, Middlesex, TW3 1QA
Opening hours: Monday to Saturday 7.00am to 11.00pm. Sunday 12.00pm to 6.00pm
IAPT Ealing
T 0800 328 444
W https://www.westlondon.nhs.uk/our-services/adult/iapt/iapt-ealing
E https://gateway.mayden.co.uk/referral-v2/8bd2b424-c04b-4bac-9810-bd0e67bf8839
IAPT stands for improving access to psychological therapies. IAPT offers talking therapies for people over 18 who have a GP in the London Borough of Ealing.
IAPT can help you with common problems like stress, anxiety and depression and use different talking therapies to help you feel better.
IAPT stands for improving access to psychological therapies. IAPT offers talking therapies for people over 18 who have a GP in the London Borough of Ealing.
IAPT can help you with common problems like stress, anxiety and depression.
Ealing IAPT offers Cognitive Behavioural Therapy (CBT) but also works in partnership with a counselling service.
Ileostomy and Internal Pouch Association (IA)
T 0800 0184 724
Ileostomy and Internal Pouch Association, known as IA, has been specialising in supporting people living with an ileostomy.
IA has not only an extensive network of local groups across the UK and Ireland but also the majority of volunteers are living life after surgery.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 3 Crosslands Parade, Crosslands Avenue, Southall, UB2 5RB
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 1.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 174-176 Heston Road, Heston, Hounslow, Middlesex, TW5 0QU
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 570 London Road Isleworth Middlesex TW7 4EP
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 1.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 317-319 Vicarage Farm Road, Heston, Hounslow, TW5 0DR
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm. Sunday 11.00am to 2.00pm
Jewish Bereavement Counselling Service
T 020 8951 3881
Jewish Bereavement Counselling Service has counsellors that understand the specific issues raised by bereavement within a Jewish context. This service is sensitive, aware and knowledgeable about social, cultural and religious needs.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 682-684 Fulham Road, SW6 5SA
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 10.00am to 5.00pm
Kensington and Chelsea CRUSE Bereavement care
T 020 8964 3455
W https://www.rbkc.gov.uk/contactsdirectory/az.aspx?OrgId=454
The Kensington and Chelsea Branch of CRUSE provides local support by counselling to those who have been bereaved, living in Kensington, Chelsea, Hammersmith and Fulham
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 343 Kilburn High Road, Kilburn, NW6 7QB
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 10.00am to 2.00pm
Kings Pharmacy
T 020 8952 1260
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 903 Honeypot Lane, Stanmore, Middlesex HA7 1AR
Opening hours: Monday to Friday 9.00am to 6.30pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 8 Crescent Parade, Uxbridge Road, Hillingdon, UB10 0LG
Opening hours: Monday to Friday 9.00am to 8.00pm. Saturday 9.00am to 6.00pm. Sunday 10.00am to 6.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 278 Church Lane, London, NW9 8LU
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.30am to 1.00pm
Lloyds Pharmacy
T 0208 9072720
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 5 Warwick Parade, Belmont Circle, Harrow HA3 8SA
Opening hours: Monday to Friday 9.00am to 8.00pm. Saturday 9.00am to 4.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home. Some medication may need to be ordered.
Address: 24 Main Ave, Moor Park, Northwood HA6 2HJ
Opening hours: Monday to Friday 9.00am to 5.30pm. Saturday 9.00am to 1.00pm
The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.
LymphConnect
LymphConnect is an online platform developed to help manage lymphoedema or lipoedema, understand more about the condition, share experiences and get support and advice.
Macmillan Cancer Support
T 0808 808 0000
W https://www.macmillan.org.uk
E https://www.macmillan.org.uk/forms/contact-us/ask-macmillan-form.html
Macmillan provide cancer information, support and help everyone with cancer live life as fully as they can.
Visit the website to get help with paying bills, advice on benefits or treatment, or to just chat.
Macmillan information and support centre - Hillingdon Hospital
T 01895 279 169
W https://thh.nhs.uk/macmillan-support-and-information-centre/
The Centre provides free information and support for anyone affected by cancer:
- Information on all aspects of living with cancer and treatments
- Signposting for benefits advice
- Enabling access to Macmillan Grants
- Referrals for wig fittings, headscarves, Look Good Feel Better Programme and Living with Cancer Workshops
- Access to Clinical Nurse Specialists
Face to face advice available Monday to Friday 9.30am to 2.00pm. Telephone advice available Monday to Friday 9.30am to 5.00pm.
Address: 1st floor, Hillingdon Hospital (Close to main outpatients).
Marie Curie provide support for patients and carers through terminal illness.
Find information and support through the telephone helpline and online chat via their website.
Other services include Marie Curie nurses, Hospice care, helper and companion services.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 91-93 Church Street, NW8 8EU
Opening hours: Monday to Friday 9.30am to 7.00pm. Saturday 9.30am to 6.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 8 St Johns Parade, Ealing, W13 9LL
Opening hours: Monday to Friday 8.45am to 7.00pm. Saturday 9.00am to 5.00pm
Meadow House Hospice provides inpatient palliative care services to the residents of Ealing.
The hospice has a 15 bedded inpatient unit supported by a team of dedicated staff providing 24/7 specialist support to patients and their family members. Patients with a progressive life limiting illness can be admitted for symptom management or end of life care.
Patients have a safe, dignified space of their own and the flexibility to spend time alone or in company, surrounded by their possessions and the people they care about. The hospice also has an extensive garden area that provides a quiet and reflective environment for both patients and family members.
Please contact the hospice Monday to Friday 8.30am to 4.30pm and during the weekend 9.00am to 5.00pm on 0208 242 5817.
There is a 24 hour telephone support line to the hospice ward on 0208 967 5597.
Bereavement services to support family members, friends and carers connected to a loved one who was cared for by the Hospice, can be contacted via main switchboard.
Referral form for clinician use only.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 413-415 Kings Road, SW10 0LR
Opening hours: Monday to Saturday 9.00am to 6.30pm. Sunday 10.00am to 2.00pm
Michael Sobell Hospice Inpatient Unit (MSH)
T 020 8106 9201
The Michael Sobell Hospice provides a range of palliative services for people with advancing illness.
The Hospice has 10 beds in its refurbished inpatient unit and looks after people with complex symptoms as well as those close to the end of their life.
Many people have a short admission and get back home agian.
The Hospice hosts the 24 hour Hillingdon advice line on 020 3824 1268
The Hospice is part of Harlington Hospice, and shares the Wellbeing Service with the Harlington team, and hosts the Harlington Hospice@Home team
Please use the referral form below.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 172 Kenton Road, Kenton, Harrow, Middlesex HA3 8BL
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 2.00pm
The Muslim Bereavement Support Service supports Muslim women who are facing bereavement and/or are bereaved. They will speak with Muslim men and signpost them to appropriate bereavement support.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 14 The Broadway, Preston Road, Wembley, HA9 8JU
Opening hours: Monday to Saturday 9.00am to 10.00pm. Sunday 9.30am to 10.00pm
Pembridge Community Palliative Care Team (North)
T 0208 102 5383 / 0208 102 5000 (out of hours)
Pembridge Community Palliative Nurse Team (North) provides advice and visiting palliative care patients of Hammersmith and Fulham, Central London and West London.
They can be contacted Monday to Friday 8.30am to 5.00pm.
Referral form for clinician use only.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 149 Edgware Road, W2 2HU
Opening hours: Monday to Sunday 9.00am to 12.00am
Phillips Pharmacy
T 01895 443695
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 84 High Street, Yiewsley, Middlesex, UB7 7DS
Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 6.00pm
Pickups Chemist
T 02085731322
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 20-21 Broadway Parade, Coldharbour Lane, Hayes, UB3 3HF
Opening hours: Monday to Friday 8.30am to 9.00pm. Saturday 9.00am to 8.00pm. Sunday 10.00am to 4.00pm
This is an overnight service and is provided by Marie Curie via Meadow House Hospice for residents of Ealing and Hounslow. This service provides one to one overnight nursing support, symptom control, management of pain, emotional and practical support for patients in their last few weeks of life.
Referrals are made via Local Clinical Coordination Centre Monday to Sunday from 10.00pm to 7.00am.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 93-95 Tachbrook Street, SW1V 2QA
Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 5.30pm
Pumping Marvellous - Heart Failure Charity UK
Pumping Marvellous offers support to help people live well with heart failure, to recognise the early symptoms and self-interventions through their community hub.
Rapid Response End of Life Care Service
T 0208 967 5126
Marie Curie Rapid Response Service provides short term palliative nursing interventions, symptom control, management of pain, advice, emotional and practical support to the residents of Ealing and Hounslow. This service is based at Meadow House Hospice.
The service can be contacted Monday to Sunday from 6.00pm to 7.00am.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 83 Greenford Avenue, Hanwell, W7 1LJ
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 10.00am to 1.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 28 Joel Street, Northwood Hills, HA6 1PF
Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 5.30pm
Royal Trinity Hospice provides palliative care services to the residents of Hammersmith and Fulham, Central London and West London.
There is a 24 hour, 7 days a week clinical advice line and OOH access to the on-call consultant.
Referral form for clinician use only.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 275-277 Preston Road, Harrow, HA3 0PS
Opening hours: Monday to Wednesday and Friday 9.00am to 6.30 pm. Thursday 9.00am to 6.00pm. Saturday 9.00am to 3.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 40 Harrow Road, Wembley, HA9 6PG
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 1.00pm
Samaritans provides a 24 hour, 7 days a week advice line.
Shaftesbury Pharmacy
T 0208 864 9436
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 6 Shaftesbury Parade, Shaftesbury Avenue, South Harrow, HA2 0AJ
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 10.00am to 1.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 3 Clive Parade, Maxwell Road, Northwood, HA6 2QF
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 5.30pm. Sunday 10.00am to 2.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 173 Ladbroke Grove, W10 6HJ
Opening hours: Monday to Friday 9.00am to 7pm. Saturday 10.00am to 2.00pm
St. John's Hospice provides palliative care services to the residents of Brent and Westminster.
Telephone response will be received within 2 hours.
Inclusions are: Terminal care last 2 weeks of life, 24 hour, admission avoidance, facilitated discharge and respite care escorting a patient.
Referral form for clinician use only.
St John's Hospice Inpatient unit
T 020 7806 4040 / 07725 258767
St. John's Hospice provides inpatient palliative care services to the residents of Brent, Central London and West London.
This is an inpatient unit with 18 beds
Please contact for admissions for advice and Community Specialist Palliative Care.
Referrals can be made Monday to Sunday 9.00am to 5.00pm.
Referral form for clinician use only.
St. Lukes Hospice@Home provides palliative care services to the residents of North Brent and Harrow. Respite and bridging packages of care are available for end of life patients.
Marie Curie Night Nurses may also be booked by the Hospice at Home Team
Please contact the team between Monday to Saturday 9.00am to 5.00pm.
The email can be used for fast track referrals.
Referral form for clinician use only.
Stillbirth and neonatal death (Sands) is the leading stillbirth and neonatal death charity in the UK. They ensure that anyone affected by the death of a baby receives the best possible care and support for as long as they need it.
Sands provides bereavement support services both nationally through its Freephone helpline, mobile app, online community and resources, and locally through a UK-wide network of around 100 regional support groups.
A community pharmacy which stocks common palliative medicines to support people being cared for at home.
Address: 879 Harrow Road, Wembley, HA0 2RH
Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 5.00pm.
Survivors of Bereavement by Suicide
T 0300 111 5065
Survivors of Bereavement by Suicide are a national charity providing dedicated support to adults who have been bereaved by suicide. The volunteers come from all walks of life but nearly all have been touched by suicide themselves, this experience enables them to connect with others.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 320 Uxbridge Road, Hatch End, Pinner, Middlesex, HA5 4HR
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 5.00pm
The Compassionate Friends (TCF) is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other similarly bereaved family members who have suffered the death of a child or children of any age and from any cause.
Get support using the telephone helpline or online support groups.
The Good Grief Trust helps all those affected by grief in the UK and brings bereavement services together, to ensure that everyone receives the tailored support they need to move forward with their lives.
The trust is run by the bereaved, for the bereaved and aim to normalise grief and raise awareness of the impact of grief on a national platform.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 73 Station Road, Harrow, HA1 2TY
Opening hours: Monday to Friday 7.45am to 10.45pm. Saturday 8.00am to 9.00pm. Sunday 9.00am to 9.00pm
Tyrest Pharmacy
T 020 8204 2412
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 427-429 Kenton Road, Middlesex, HA3 0XY
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 2.00pm
Vantage Pharmacy
T 020 8845 5967
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 252 Kingshill Avenue, Hayes, UB4 8BZ
Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 2.00pm
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 179 Bilton Road, Perivale, UB6 7HQ
Opening hours: Monday to Friday 8.30am to 6.30pm. Saturday 9.00am to 1.30pm
The Wellbeing Hub is an online tool and resource hub developed to empower Hillingdon residents’ and improve overall feelings of wellbeing.
It provides modern, hospice wellbeing information alongside other types of wellbeing support. The wellbeing hub empowers people to enhance feelings of wellbeing in a holistic way. The online tool provides support with information to better support each person's own, unique wellbeing journey, by encouraging the setting of personal goals and accomplish tasks that align with individual wellbeing aspirations. Goals such as completing tasks (by creating and sharing a bucket list) and documenting wishes such as an advance care plan can take place.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 183 Ealing Road, Wembley, HA0 4LW
Opening hours: Monday to Saturday 9.00am to 10.00pm. Sunday 12.00pm to 5.00pm
Widowed and young
Widowed and young (WAY) is a UK charity that offers a peer-to-peer support network for anyone who's lost a partner before their 51st birthday – married or not, with or without children, inclusive of sexual orientation, gender, race and religion.
Winston's Wish is a national charity offering a free helpline and online support for children and young people wishing to access bereavement support.
They also provide resources and further training for schools and healthcare professions.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 27-29 Church Street, NW8 8ES
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 10.00am to 4.00pm
Young Minds
Young Minds is a national charity which supports both young people, their parents and loved ones through loss.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 72 High Street, Acton, W3 6LE
Opening hours: Monday to Friday 6.30am to 10.30pm. Saturday 8.00am to 8.00pm. Sunday 9.00am to 6.00pm