Services
A quick search directory of national, regional and borough based clinical services
Pembridge Hospice provides palliative care services and advice to the residents of Brent, Central London, West London and Hammermith and Fulham.
This is a 24 hour, 7 days a week telephone advice line.
Referral form for clinician use only.
Admiral Nurse Dementia Helpline
T 0800 888 6678
W https://www.dementiauk.org/get-support/dementia-helpline-alzheimers-helpline/
The Admiral Nurses at Dementia UK provide information, advice and support with any aspect of dementia.
The specialist dementia nurses offer free and confidential support via the Helpline for you when you need help.
Adult Social Care
Adult Social Care provides practical support to people to stay safe and well in Westminster, Kensington and Chelsea.
These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
Age UK provide information and support on financial, legal, health and wellbeing for older people. They support via their advice line, befriending service and day centres.
The Alzheimer's Society dementia advisors can help people living with dementia and their carers. They can provide practical help and emotional support via the telephone support or the online community connecting those in similar situations.
Asthma + Lung UK provides help for those living with lung conditions.
There is support available using the telephone helpline or the email address above.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 39-41 Porchester Road, Bayswater, W2 5DP
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 9.00am to 6.00pm. Sunday 11.00am to 5.00pm
Bereavement Advice Centre provides practical help when you need it most. They support and advise people on what they need to do after a death.
Bereavement Counselling Service Westminster
T 020 7284 0090
Bereavement Counselling Service offers free bereavement counselling to any adult living in, or registered with a GP in the borough Westminster. Counselling can be either during the day or the evening, and is provided by trained and supervised volunteer counsellors on a regular weekly basis.
Bereavement Support at Royal Trinity Hospice
T 020 7787 1062
W https://www.royaltrinityhospice.london/bereavement-support
The Bereavement team supports family members, friends, children and carers through the emotional impact of grief. The support is available to anyone who has experienced the death of a loved one who was cared for by the Hospice.
The Bereavement team offer support specifically for children and guidance to parents on how to explain death and grief to children.
The support group is a way to learn more about living with a lung condition and share your experiences and stories with others.
The British Heart Foundation provides information on heart and circulatory diseases.
Patients and carers can get support through the online support groups and communities, advice and guidance about heart and circulatory conditions and managing risk factors.
British Lymphology Society
The British Lymphology Society provides a directory of Lymphoedema treatment services.
Use the website address above to find your local services.
Carers Network is an independent local charity reaching over 5,300 unpaid carers in the most isolated and deprived pockets of the City of Westminster, the London Borough of Hammersmith and Fulham and the Royal Borough of Kensington and Chelsea. We have been proudly supporting carers in central London since 1991.
There is help for new carers and a carer's assessment to discuss how to maintain your health and balance your caring responsibilities with other areas of your life. It may also help you get financial support.
Offer a telephone support service for bereaved young people up to age 25, their families/ carers or individuals or families who have lost a child.
Child Death Helpline is operated by a dedicated team of volunteers who are all bereaved parents. The helpline provides support to a parent who has lost a child of any age, under any circumstances, and however recently or long ago, we’re here to help. They also offer support to grandparents, siblings and the extended family, as well as professionals who have been impacted by the death of a child.
Please contact by telephone.
Opening hours are Monday to Friday 10.00am to 4.00pm.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 29 Upper Tachbrook Street, SW1V 1SN
Opening hours: Monday to Friday 9.00am to 6.00pm
CNWL Talking Therapies Service provides psychological therapies. Self-referral accepted via the website for adults who are registered with a Brent, Harrow or Hillingdon GP.
Support is available for a range of difficulties, such as low mood or depression, anxiety, and stress, phobias, physical health anxiety, PTSD and Insomnia.
Information and support about stoma care. There is a 24 hour helpline.
Community Palliative Care Team - based at St. John's Hospice
T 020 7806 4040
St. John's Hospice provides advice and visiting palliative care patients for some parts of Central London.
Referrals can be made Monday to Sunday 9.00am to 5.00pm.
Referral form for clinician use only.
Community Palliative Care Team (South) - Royal Trinity
T 020 7787 1062
Royal Trinity Hospice (South) provides advice and visiting palliative care patients of Hammersmith and Fulham, Central London and West London.
They can be contacted 8am -8pm 7 days a week.
Referral form for clinician use only.
Crohns and Colitis UK provides information about and helps to find support from others in the Crohn’s and Colitis community.
CRUSE Bereavement care helps people through bereavement with support, information and campaigning.
District Nurses Central London and West London
T 0208 102 5555 option 4
District Nurse referrals can be made Monday to Friday 8.00am to 5.00pm.
District Nurses Night Service Central London and West London
T 0208 102 5500
The Dristrict Nurses Night Service is an OOH service for referrals and advice. Please leave a voicemail message if calls are made before 8.00pm. After 8.00pm please call 111 or 0208 969 7777. Please do not leave voicemail mesages after 8.00pm for same night referrals.
Find a register office
There is a legal requirement that a death be registered within five working days. It is important to let the Register Office know if the funeral is to be held within 24 hours. The person registering the death must be able to provide some basic details of the person who has died. Please take the Medical Certificate of Cause of Death to the Register Office. It is also helpful to take the person’s birth and marriage certificates, passport or NHS Medical Card, although they are not essential.
Use the web link above to find your local register office by entering your postcode.
Grief Encounter is a national charity offering a free helpline and online support for children and young people wishing to access bereavement support.
They also offers counselling support in classrooms, online or at their premises in North London. A referral form is available on their website.
Hospice UK
Hospice UK can help find a hospice, provide infromation and support about end of life care and guidance to plan ahead.
Ileostomy and Internal Pouch Association (IA)
T 0800 0184 724
Ileostomy and Internal Pouch Association, known as IA, has been specialising in supporting people living with an ileostomy.
IA has not only an extensive network of local groups across the UK and Ireland but also the majority of volunteers are living life after surgery.
Jewish Bereavement Counselling Service
T 020 8951 3881
Jewish Bereavement Counselling Service has counsellors that understand the specific issues raised by bereavement within a Jewish context. This service is sensitive, aware and knowledgeable about social, cultural and religious needs.
The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.
LymphConnect
LymphConnect is an online platform developed to help manage lymphoedema or lipoedema, understand more about the condition, share experiences and get support and advice.
Macmillan Cancer Support
T 0808 808 0000
W https://www.macmillan.org.uk
E https://www.macmillan.org.uk/forms/contact-us/ask-macmillan-form.html
Macmillan provide cancer information, support and help everyone with cancer live life as fully as they can.
Visit the website to get help with paying bills, advice on benefits or treatment, or to just chat.
Marie Curie provide support for patients and carers through terminal illness.
Find information and support through the telephone helpline and online chat via their website.
Other services include Marie Curie nurses, Hospice care, helper and companion services.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 91-93 Church Street, NW8 8EU
Opening hours: Monday to Friday 9.30am to 7.00pm. Saturday 9.30am to 6.00pm
The Muslim Bereavement Support Service supports Muslim women who are facing bereavement and/or are bereaved. They will speak with Muslim men and signpost them to appropriate bereavement support.
Pembridge Community Palliative Care Team (North)
T 0208 102 5383 / 0208 102 5000 (out of hours)
Pembridge Community Palliative Nurse Team (North) provides advice and visiting palliative care patients of Hammersmith and Fulham, Central London and West London.
They can be contacted Monday to Friday 8.30am to 5.00pm.
Referral form for clinician use only.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 149 Edgware Road, W2 2HU
Opening hours: Monday to Sunday 9.00am to 12.00am
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 93-95 Tachbrook Street, SW1V 2QA
Opening hours: Monday to Friday 9.00am to 6.30pm. Saturday 9.00am to 5.30pm
Pumping Marvellous - Heart Failure Charity UK
Pumping Marvellous offers support to help people live well with heart failure, to recognise the early symptoms and self-interventions through their community hub.
Royal Trinity Hospice provides palliative care services to the residents of Hammersmith and Fulham, Central London and West London.
There is a 24 hour, 7 days a week clinical advice line and OOH access to the on-call consultant.
Referral form for clinician use only.
Samaritans provides a 24 hour, 7 days a week advice line.
St. John's Hospice provides palliative care services to the residents of Brent and Westminster.
Telephone response will be received within 2 hours.
Inclusions are: Terminal care last 2 weeks of life, 24 hour, admission avoidance, facilitated discharge and respite care escorting a patient.
Referral form for clinician use only.
St John's Hospice Inpatient unit
T 020 7806 4040 / 07725 258767
St. John's Hospice provides inpatient palliative care services to the residents of Brent, Central London and West London.
This is an inpatient unit with 18 beds
Please contact for admissions for advice and Community Specialist Palliative Care.
Referrals can be made Monday to Sunday 9.00am to 5.00pm.
Referral form for clinician use only.
Stillbirth and neonatal death (Sands) is the leading stillbirth and neonatal death charity in the UK. They ensure that anyone affected by the death of a baby receives the best possible care and support for as long as they need it.
Sands provides bereavement support services both nationally through its Freephone helpline, mobile app, online community and resources, and locally through a UK-wide network of around 100 regional support groups.
Survivors of Bereavement by Suicide
T 0300 111 5065
Survivors of Bereavement by Suicide are a national charity providing dedicated support to adults who have been bereaved by suicide. The volunteers come from all walks of life but nearly all have been touched by suicide themselves, this experience enables them to connect with others.
The Compassionate Friends (TCF) is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other similarly bereaved family members who have suffered the death of a child or children of any age and from any cause.
Get support using the telephone helpline or online support groups.
The Good Grief Trust helps all those affected by grief in the UK and brings bereavement services together, to ensure that everyone receives the tailored support they need to move forward with their lives.
The trust is run by the bereaved, for the bereaved and aim to normalise grief and raise awareness of the impact of grief on a national platform.
Widowed and young
Widowed and young (WAY) is a UK charity that offers a peer-to-peer support network for anyone who's lost a partner before their 51st birthday – married or not, with or without children, inclusive of sexual orientation, gender, race and religion.
Winston's Wish is a national charity offering a free helpline and online support for children and young people wishing to access bereavement support.
They also provide resources and further training for schools and healthcare professions.
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: 27-29 Church Street, NW8 8ES
Opening hours: Monday to Friday 9.00am to 7.00pm. Saturday 10.00am to 4.00pm
Young Minds
Young Minds is a national charity which supports both young people, their parents and loved ones through loss.