This guide (see downloads) has been developed to provide additional support to anyone supporting a person towards their end of life in the borough of Brent.
The guide contains a series of online links to training materials, useful telephone contacts, bereavement support service and other available support for those caring for people in their end of life.
Meadow House Hospice 24 hour telephone support line to the hospice ward offers support and advice on palliative care issues.
T. 0203 824 1268
Offers support and advice on palliative care issues to GPs, Care Homes, District Nurses and hospital doctors.
It is also an Advice Line for patients and families who live in Hillingdon and need advice on any aspect of palliative care.
The Advice Line is answered by hospice nurses in the Inpatient Unit and queries are escalated to the on-call palliative medical team if needed.
T. 0208 102 5000
W. https://www.pembridgehospice.org/
E. clcht.spa.referral@nhs.net OR clcht.pembridgeunit@nhs.net
Pembridge Hospice provides palliative care services and advice to the residents of Brent, Central London, West London and Hammermith and Fulham.
This is a 24 hour, 7 days a week telephone advice line.
Referral form for clinician use only.
Community Specialist Palliative Care Referral Form V4.2 (DOCX)
T. 0207 787 1062
Royal Trinity Hospice provides a 24 hour, 7 days a week clinical advice line and OOH access to the on-call consultant.
T. 03000 200 224
This service was formerly known as Single Point of Access (SPA)
This is a 24 hour 7 days a week helpline providing advice for patients, families and professionals, hosted by St Luke's Hospice for residents of Harrow and North Brent.
Urgent rapid response visits can be made to patients registered with a Harrow GP
T. 0800 328 5697
W. https://www.cnwl.nhs.uk/services/community-services/your-life-line-team-hillingdon
The team is made up of clinical nurse specialists and health care assistants (HCA) who can support patients with complex needs at home in the last weeks and months of their life (with any diagnosis).
The service is open 24 hours a day, 365 days a year, and can offer advice.
Urgent night visits are available to patients already referred to the service.
If you have already been referred to this service, you will have been given a direct contact number.
Speak to your GP or district nurse to be referred to the service.
Adult Social Care provides practical support to people to stay safe and well in Westminster, Kensington and Chelsea.
These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
T. 020 8937 4300
W. https://www.brent.gov.uk/adult-social-care/about-adult-social-care
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
T. 020 8825 8000
W. https://www.ealing.gov.uk/info/201082/what_to_expect_from_adult_social_care
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
T. 0800 145 6095
W. https://beta.lbhf.gov.uk/living-independently/contact-adult-social-care
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
T. 020 8901 2680
W. https://www.harrow.gov.uk/adult-social-care/what-is-adult-social-care
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
W. https://www.hillingdon.gov.uk/article/1027/Social-care-and-wellbeing
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
Adult Social Care provides practical support to people to stay safe and well. These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.
Calls will be routed directly to the clinical teams that operate after 5.00pm.
T. 0208 102 5555 option 4
District Nurse referrals can be made Monday to Friday 8.00am to 5.00pm.
T. 0300 12345 44
The District Nurses are based at Featherstone Road Health Centre, Acton Health Centre and Greenford Green Clinic.
Referrals can be made Monday to Sunday 8.00am to 8.00pm.
The Rapid Response District Nurse team are based at Clayponds Hospital and referrals can be made Monday to Sunday 8.00am to 12.00pm.
District Nurse referrals can be made Monday to Sunday 9.00am to 5.00pm.
Harrow District Nursing Service (CLCH) provide routine monitoring tasks and syringe drivers Monday to Friday 8.00am to 6.00pm and on Saturdays and Bank Holidays 8.00am to 4.00pm. Please select option 3 from the call list.
The Rapid Response team provide (7/7) For prn sc medication and referrals can be made Monday to Friday 8.00am to 6.00pm. Please select option 2 from the call list.
T. 01895 486 127/ 01895 234001
W. https://www.cnwl.nhs.uk/services/community-services/hillingdon-district-nursing-service
Hillingdon District Nurses support adult patients who are housebound and need nursing care in their own homes and/ or community settings and who live in Hillingdon or are registered with a Hillingdon GP.
T. 020 3771 6150
District Nurse referrals can be made Monday to Friday 9.00am to 5.00pm.
T. 0208 102 5500
The Dristrict Nurses Night Service is an OOH service for referrals and advice. Please leave a voicemail message if calls are made before 8.00pm. After 8.00pm please call 111 or 0208 969 7777. Please do not leave voicemail mesages after 8.00pm for same night referrals.
T. 0208 102 5500
The Dristrict Nurses Night Service is an OOH service for referrals and advice. Please leave a voicemail message if calls are made before 8.00pm. After 8.00pm please call 111 or 0208 969 7777. Please do not leave voicemail mesages after 8.00pm for same night referrals.
T. 0300 555 8889
Referrals to the night service can be made Monday to Friday 8.00pm to 8.00am. Please select option 3 from the call list.
T. 020 8973 3450
Referrals to the night service can be made Monday to Sunday 5.00pm to 7.00am.
This is an overnight service and is provided by Marie Curie via Meadow House Hospice for residents of Ealing and Hounslow. This service provides one to one overnight nursing support, symptom control, management of pain, emotional and practical support for patients in their last few weeks of life.
Referrals are made via Local Clinical Coordination Centre Monday to Sunday from 10.00pm to 7.00am.
Marie Curie Planned Night Services Referral Form (DOCX)T. 0208 967 5126
Marie Curie Rapid Response Service provides short term palliative nursing interventions, symptom control, management of pain, advice, emotional and practical support to the residents of Ealing and Hounslow. This service is based at Meadow House Hospice.
The service can be contacted Monday to Sunday from 6.00pm to 7.00am.
Rapid Response Referral Form (DOCX)Harlington Hospice provides a wide range of palliative care services to the residents of Hillingdon and surrounding areas.
The Hospice hosts a Wellbeing Service (shared with Michael Sobell Hospice), complementary therapies, counselling, lymphoedema service and the CABS team supporting children and adolescents.
The Hospice also hosts Harlington Hospice@Home team, mainly providing night sits, plus inpatient beds based at Michael Sobell Hospice (MSH) in Northwood.
Referral form for clinician use only.
Community Specialist Palliative Care Referral Form V4.2 (DOCX)Hospice UK can help find a hospice, provide infromation and support about end of life care and guidance to plan ahead.
Meadow House Hospice provides inpatient palliative care services to the residents of Ealing.
The hospice has a 15 bedded inpatient unit supported by a team of dedicated staff providing 24/7 specialist support to patients and their family members. Patients with a progressive life limiting illness can be admitted for symptom management or end of life care.
Patients have a safe, dignified space of their own and the flexibility to spend time alone or in company, surrounded by their possessions and the people they care about. The hospice also has an extensive garden area that provides a quiet and reflective environment for both patients and family members.
Please contact the hospice Monday to Friday 8.30am to 4.30pm and during the weekend 9.00am to 5.00pm on 0208 242 5817.
There is a 24 hour telephone support line to the hospice ward on 0208 967 5597.
Bereavement services to support family members, friends and carers connected to a loved one who was cared for by the Hospice, can be contacted via main switchboard.
Referral form for clinician use only.
Community Specialist Palliative Care Referral Form V4.2 (DOCX)T. 020 8106 9201
The Michael Sobell Hospice provides a range of palliative services for people with advancing illness.
The Hospice has 10 beds in its refurbished inpatient unit and looks after people with complex symptoms as well as those close to the end of their life.
Many people have a short admission and get back home agian.
The Hospice hosts the 24 hour Hillingdon advice line on 020 3824 1268
The Hospice is part of Harlington Hospice, and shares the Wellbeing Service with the Harlington team, and hosts the Harlington Hospice@Home team
Please use the referral form below.
Community Specialist Palliative Care Referral Form V4.2 (DOCX)Royal Trinity Hospice provides palliative care services to the residents of Hammersmith and Fulham, Central London and West London.
There is a 24 hour, 7 days a week clinical advice line and OOH access to the on-call consultant.
Referral form for clinician use only.
Community Specialist Palliative Care Referral Form V4.2 (DOCX)T. 020 7806 4040 / 07725 258767
W. https://www.stjohnshospice.org.uk/our-care/inpatient-care
St. John's Hospice provides inpatient palliative care services to the residents of Brent, Central London and West London.
This is an inpatient unit with 18 beds
Please contact for admissions for advice and Community Specialist Palliative Care.
The office hours are Monday to Friday 8.30am to 4.30pm. Referrals received in the morning are triaged the same afternoon, and those received in the afternoon are triaged the following working day.
If urgent, please follow up the referral by calling us on 020 7806 4040. Out of hours, urgent referrals will be discussed with the consultant on call.
Referral form for clinician use only.
Community Specialist Palliative Care Referral Form V4.2 (DOCX)We are continuously updating this content and welcome feedback and suggestions