Oral problems: information for clinicians

Oral symptoms have a significant effect on quality of life and it is important to ask patients with advanced illness about mouth symptoms and to examine their mouths. 

Many medical conditions can cause oral pain along with dental problems (e.g. dental abscess, denture problems).

Key clinical features to assess in the community
  • Remember that sore mouths affect eating, drinking, hydration, nutrition and well-being
  • Look for any treatable infections such as Candida and Herpes Simplex
  • Review medications to see if any can be changed. Many medications dry up saliva (the main barrier to mouth infection) and make eating difficult. Opioids, antidepressants (SSRIs and TCAs), diuretics and all anti-cholinergics can dry saliva - can doses be reviewed or changed?
An initial approach to treatment
  • Treat any infection - see table below
  • Pain control - NICE suggests topical agents for localised pain e.g. benzydamine spray/mouthwash (Difflam), lidocaine ointment/spray (Anbesol) and systemic analgesia for severe pain
  • Oral hygiene and mouth care are key, particularly to keep mouths moist and comfortable. Do share our patients and carers mouth care guide
Top tips
  • Saline mouthwash works well
  • Chewing gum stimulates saliva
  • Chlorhexidine often hurts with painful mouths
  • Avoid acidic or spicy food and alcoholic spirits 
  • Dental hygiene and mouthcare are key

Specific treatments according to cause:

Cause

Initial approach to treatment

Dry mouth

Medication review - commonly prescribed drugs that can reduce saliva

Mouth care with soft toothbrush plus hydration with water spray, ice chips etc

Try gels (e.g. Biotene) or artificial saliva sprays (e.g. Glandosane)

Ulceration and mucositis (generalised sore lining of mouth often due to chemotherapy)

Herpes simplex, aphthous ulcers or chemotherapy related mucositis

Topical steroids eg beclometasone spray for local ulceration or lidocaine 5% ointment

Analgesic mouthwash e.g. aspirin (soluble 300mg in 15ml warm water) or Oramorph mouth wash (5ml Oramorph plus 10ml warm water)

Bonjela (choline salicylate) gel may help. An Indian preparation (Orasore gel) combining Bonjela with Lidocaine can be very helpful - and can be purchased via Amazon

Systemic or topical antiviral - acyclovir for Herpes simplex

Consider systemic opioids if it is too painful to eat

Consider checking FBC for neutropaenia

Candidiasis

Miconazole oral gel (10mls after food) or topical nystatin (1ml q.d.s) - hold in mouth for as long as possible

Oral fluconazole 50mg for 7 days if topical treatments not helping

Rarer problems

e.g. chronic facial pain, oral tumours, bleeding and difficulty swallowing

 Seek advice from your local palliative care team

 

Recommended Resources

Marie Curie - Mouth care in palliative care

Published 18th April 2024

Share

Related Services

Cancer services

24 hour Advice Line Michael Sobell Hospice
Close

24 hour Advice Line Michael Sobell Hospice

T. 0203 824 1268

Offers support and advice on palliative care issues to GPs, Care Homes, District Nurses and hospital doctors.

It is also an Advice Line for patients and families who live in Hillingdon and need advice on any aspect of palliative care. 

The Advice Line is answered by hospice nurses in the Inpatient Unit and queries are escalated to the on-call palliative medical team if needed.

Harlington Hospice
Close

Harlington Hospice

T. 020 8759 0453

W. https://www.harlingtonhospice.org/

Harlington Hospice provides a wide range of palliative care services to the residents of Hillingdon and surrounding areas.

The Hospice hosts a Wellbeing Service (shared with Michael Sobell Hospice), complementary therapies, counselling, lymphoedema service and the CABS team supporting children and adolescents.

The Hospice also hosts Harlington Hospice@Home team, mainly providing night sits, plus inpatient beds based at Michael Sobell Hospice (MSH) in Northwood.

Referral form for clinician use only.

Community Specialist Palliative Care Referral Form V4.2 (DOCX)
Marie Curie
Close

Marie Curie

T. 0800 090 2309

W. https://www.mariecurie.org.uk/

Marie Curie provide support for patients and carers through terminal illness.

Find information and support through the telephone helpline and online chat via their website.

Other services include Marie Curie nurses, Hospice care, helper and companion services.

Young lives vs Cancer
Close

Young lives vs Cancer

W. https://www.younglivesvscancer.org.uk/

Young lives vs Cancer support young people under 25 with cancer, and their families, to get the help they need during their cancer treatment and beyond, including bereaved families living with emotional distress. 

Hospices

24 hour Advice Line Michael Sobell Hospice
Close

24 hour Advice Line Michael Sobell Hospice

T. 0203 824 1268

Offers support and advice on palliative care issues to GPs, Care Homes, District Nurses and hospital doctors.

It is also an Advice Line for patients and families who live in Hillingdon and need advice on any aspect of palliative care. 

The Advice Line is answered by hospice nurses in the Inpatient Unit and queries are escalated to the on-call palliative medical team if needed.

Harlington Hospice
Close

Harlington Hospice

T. 020 8759 0453

W. https://www.harlingtonhospice.org/

Harlington Hospice provides a wide range of palliative care services to the residents of Hillingdon and surrounding areas.

The Hospice hosts a Wellbeing Service (shared with Michael Sobell Hospice), complementary therapies, counselling, lymphoedema service and the CABS team supporting children and adolescents.

The Hospice also hosts Harlington Hospice@Home team, mainly providing night sits, plus inpatient beds based at Michael Sobell Hospice (MSH) in Northwood.

Referral form for clinician use only.

Community Specialist Palliative Care Referral Form V4.2 (DOCX)
Hospice UK
Close

Hospice UK can help find a hospice, provide infromation and support about end of life care and guidance to plan ahead.

Michael Sobell Hospice Inpatient Unit (MSH)
Close

Michael Sobell Hospice Inpatient Unit (MSH)

T. 020 8106 9201

W. https://www.harlingtonhospice.org/michael-sobell-house/

The Michael Sobell Hospice provides a range of palliative services for people with advancing illness.

The Hospice has 10 beds in its refurbished inpatient unit and looks after people with complex symptoms as well as those close to the end of their life.

Many people have a short admission and get back home agian.

The Hospice hosts the 24 hour Hillingdon advice line  on 020 3824 1268

The Hospice is part of Harlington Hospice, and shares the Wellbeing Service with the Harlington team, and hosts the Harlington Hospice@Home team

Please use the referral form below.

Community Specialist Palliative Care Referral Form V4.2 (DOCX)

Palliative care teams

24 hour Advice Line Michael Sobell Hospice
Close

24 hour Advice Line Michael Sobell Hospice

T. 0203 824 1268

Offers support and advice on palliative care issues to GPs, Care Homes, District Nurses and hospital doctors.

It is also an Advice Line for patients and families who live in Hillingdon and need advice on any aspect of palliative care. 

The Advice Line is answered by hospice nurses in the Inpatient Unit and queries are escalated to the on-call palliative medical team if needed.

Hillingdon Community Palliative Care Team
Close

Hillingdon Palliative Care Team (hosted by NHS CNWL) provides specialist advice and visiting to palliative care patients living in Hillingdon. Each GP practice has their own named Clinical Nurse Specialist ( CNS ). A Triage CNS manages calls and referrals each day and they have the option to escalate to consultants if needed.

They can be contacted Monday to Friday 8.00am to 4.30pm excluding bank holidays.

Out of hours phone Michael Sobell Hospice 24 hour Advice Line on 020 3824 1268

Referral form for clinician use only.

Community Specialist Palliative Care Referral Form V4.2 (DOCX)
Michael Sobell Hospice Inpatient Unit (MSH)
Close

Michael Sobell Hospice Inpatient Unit (MSH)

T. 020 8106 9201

W. https://www.harlingtonhospice.org/michael-sobell-house/

The Michael Sobell Hospice provides a range of palliative services for people with advancing illness.

The Hospice has 10 beds in its refurbished inpatient unit and looks after people with complex symptoms as well as those close to the end of their life.

Many people have a short admission and get back home agian.

The Hospice hosts the 24 hour Hillingdon advice line  on 020 3824 1268

The Hospice is part of Harlington Hospice, and shares the Wellbeing Service with the Harlington team, and hosts the Harlington Hospice@Home team

Please use the referral form below.

Community Specialist Palliative Care Referral Form V4.2 (DOCX)

Lymphoedema services

British Lymphology Society
Close

British Lymphology Society

W. https://www.thebls.com/directory/london

The British Lymphology Society provides a directory of Lymphoedema treatment services.

Use the website address above to find your local services.

Harlington Hospice
Close

Harlington Hospice

T. 020 8759 0453

W. https://www.harlingtonhospice.org/

Harlington Hospice provides a wide range of palliative care services to the residents of Hillingdon and surrounding areas.

The Hospice hosts a Wellbeing Service (shared with Michael Sobell Hospice), complementary therapies, counselling, lymphoedema service and the CABS team supporting children and adolescents.

The Hospice also hosts Harlington Hospice@Home team, mainly providing night sits, plus inpatient beds based at Michael Sobell Hospice (MSH) in Northwood.

Referral form for clinician use only.

Community Specialist Palliative Care Referral Form V4.2 (DOCX)
LymphConnect
Close

LymphConnect is an online platform developed to help manage lymphoedema or lipoedema, understand more about the condition, share experiences and get support and advice.

 

Pharmacies

Carter Chemist
Close

Carter Chemist

T. 01923 825753

W. https://www.carterchemist.co.uk/

A community pharmacy which stocks common palliative medicines to support people being cared for at home

Address: 112-114 High Street, Northwood, Middlesex, HA6 1BJ

Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 1.00pm

Dana Pharmacy
Close

Dana Pharmacy

T. 01895 639022

W. https://www.danapharmacy.co.uk/

A community pharmacy which stocks common palliative medicines to support people being cared for at home

Address: 100 Victoria Road, Ruislip Manor, Middlesex, HA4 0AL

Opening hours: Monday to Friday 9.00am to 6.00pm. Saturday 9.00am to 1.00pm

Daya Pharmacy
Close

Daya Pharmacy

T. 020 8573 3084

A community pharmacy which stocks common palliative medicines to support people being cared for at home

Address: 750 Uxbridge Road, Hayes, UB4 0RU

Opening hours: Monday to Friday 9.00am to 7.30pm. Saturday 9.00am to 6.00pm. Sunday 10.00am to 4.00pm

Friendship and support

Wellbeing Hub
Close

The Wellbeing Hub is an online tool and resource hub developed to empower Hillingdon residents’ and improve overall feelings of wellbeing. 

It provides modern, hospice wellbeing information alongside other types of wellbeing support. The wellbeing hub empowers people to enhance feelings of wellbeing in a holistic way. The online tool provides support with information to better support each person's own, unique wellbeing journey, by encouraging the setting of personal goals and accomplish tasks that align with individual wellbeing aspirations. Goals such as completing tasks (by creating and sharing a bucket list) and documenting wishes such as an advance care plan can take place.

Related Articles

19th March 2025

Mouth care: Information for patients and carers

Feedback