Loneliness

Research suggests that up to half of people with serious illness experience loneliness. Carers also experience significant loneliness.

Loneliness is not just about physical isolation, it can also mean feeling disconnected, misunderstood, or distant from others. It is common when:

  • Your world becomes smaller due to illness or fatigue
  • You lose contact with friends or activities that once brought joy
  • People around you find it hard to talk about illness or dying
  • You feel that no one can truly understand what you’re going through

By acknowledging it and reaching out, you give others a chance to support you in helpful ways.

Why Loneliness Matters

Loneliness can affect your emotional and physical wellbeing.

It can increase feelings of sadness, worry, or hopelessness

It can make symptoms like pain or tiredness feel worse. That’s why it is important to talk about it; there are things that may help.

What Can Help

Many people struggle to admit that they feel lonely but sharing your feelings can bring relief. 

If visits are difficult, phone calls, video chats, or short messages can help you feel linked to others. 

Some people find it difficult to know what to say to someone who is seriously ill or struggling. Finding the courage to reach out to people you haven't spoken to for a while, and asking about how they are, or for updates on their own news can help bridge the gap. Short messages often receive a warm response.

Reach out to organisations such as Compassionate Neighbours and Age UK who may be able to support you. 

Talk to your GP as many practices have social prescribers who can link you to local networks of support.

Recommended Resources

Palliative medicine - ‘There’s something about admitting that you are lonely’ – prevalence, impact and solutions to loneliness in terminal illness

Published 8th September 2022

Share

Related Services

Hospices

24 hour Advice Line Pembridge Hospice
Close

24 hour Advice Line Pembridge Hospice

T. 0208 102 5000

W. https://www.pembridgehospice.org/

Pembridge Hospice provides palliative care services and advice to the residents of Brent, Central London, West London and Hammermith and Fulham.

This is a 24 hour, 7 days a week telephone advice line.

Referral form for clinician use only.

 

Community Specialist Palliative Care Referral Form V4.2 (DOCX)
Community Palliative Care Team (South) - Royal Trinity
Close

Community Palliative Care Team (South) - Royal Trinity

T. 020 7787 1062

Royal Trinity Hospice (South) provides advice and visiting palliative care patients of Hammersmith and Fulham, Central London and West London.

They can be contacted 8am -8pm  7 days a week.

Referral form for clinician use only.

Community Specialist Palliative Care Referral Form V4.2 (DOCX)
Hospice UK
Close

Hospice UK can help find a hospice, provide infromation and support about end of life care and guidance to plan ahead.

Royal Trinity Hospice
Close

Royal Trinity Hospice

T. 0207 787 1062

W. https://www.royaltrinityhospice.london/

Royal Trinity Hospice provides palliative care services to the residents of Hammersmith and Fulham, Central London and West London.

There is a 24 hour, 7 days a week clinical advice line and OOH access to the on-call consultant.

Referral form for clinician use only.

Community Specialist Palliative Care Referral Form V4.2 (DOCX)
St John's Hospice Inpatient unit
Close

St John's Hospice Inpatient unit

T. 020 7806 4040 / 07725 258767

W. https://www.stjohnshospice.org.uk/our-care/inpatient-care

St. John's Hospice provides inpatient palliative care services to the residents of Brent, Central London and West London.

This is an inpatient unit with 18 beds

Please contact for admissions for advice and Community Specialist Palliative Care.

The office hours are Monday to Friday 8.30am to 4.30pm. Referrals received in the morning are triaged the same afternoon, and those received in the afternoon are triaged the following working day.

If urgent, please follow up the referral by calling us on 020 7806 4040. Out of hours, urgent referrals will be discussed with the consultant on call.

Referral form for clinician use only.

Community Specialist Palliative Care Referral Form V4.2 (DOCX)

Adult social care services

Adult Social Care
Close

Adult Social Care provides practical support to people to stay safe and well in Westminster, Kensington and Chelsea.

These services are usually provided in people's homes, care homes or in the community. Thre is also support for people who are caring for an adult family member or friend, access to personal care and home care services.

Wellbeing services

Age UK
Close

Age UK

T. 0800 678 1602

W. https://www.ageuk.org.uk/

Age UK provide information and support on financial, legal, health and wellbeing for older people. They support via their advice line, befriending service and day centres.

Marie Curie
Close

Marie Curie

T. 0800 090 2309

W. https://www.mariecurie.org.uk/

Marie Curie provide support for patients and carers through terminal illness.

Find information and support through the telephone helpline and online chat via their website.

Other services include Marie Curie nurses, Hospice care, helper and companion services.

Counselling services

British Association for Counselling and Psychotherapy (BACP)
Close

British Association for Counselling and Psychotherapy (BACP)

T. 0145 588 3300

W. https://www.bacp.co.uk/

British Association for Counselling and Psychotherapy signposts people to appropriate counselling services across the UK. Please search for a qualified counsellor on the ‘How to find a therapist’ page. 

Talking therapies

British Association for Counselling and Psychotherapy (BACP)
Close

British Association for Counselling and Psychotherapy (BACP)

T. 0145 588 3300

W. https://www.bacp.co.uk/

British Association for Counselling and Psychotherapy signposts people to appropriate counselling services across the UK. Please search for a qualified counsellor on the ‘How to find a therapist’ page. 

Mind
Close

Mind

T. 0300 102 1234

W. https://www.mind.org.uk/

Provides information, advice and support to anyone with a mental health problem through its helpline and website. 

Carer's groups

Carers Network
Close

Carers Network

T. 020 8960 3033

W. https://www.carers-network.org.uk/

Carers Network is an independent local charity reaching over 5,300 unpaid carers in the most isolated and deprived pockets of the City of Westminster, the London Borough of Hammersmith and Fulham and the Royal Borough of Kensington and Chelsea. We have been proudly supporting carers in central London since 1991.

There is help for new carers and a carer's assessment to discuss how to maintain your health and balance your caring responsibilities with other areas of your life. It may also help you get financial support.

Carers Trust
Close

Carers Trust works to transform the lives of unpaid carers through its network of local carer organisations. Carers can access to support, advice and resources to help them manage their role as carers.

Carers UK
Close

Carers UK

T. 020 7378 4999

W. https://www.carersuk.org/

Carers UK offers information and support to carers across the UK. There is an online forum and local support groups for carers. 

Friendship and support

Compassionate Neighbours
Close

Compassionate Neighbours can support by:

  • Visiting weekly for a cup of tea and a chat, offering friendship and a listening ear
  • Helping you do the things you like doing
  • Helping you stay connected to your friends and the community

Overnight/weekend services

District Nurses Night Service Central London and West London
Close

District Nurses Night Service Central London and West London

T. 0208 102 5500

The Dristrict Nurses Night Service is an OOH service for referrals and advice. Please leave a voicemail message if calls are made before 8.00pm. After 8.00pm please call 111 or 0208 969 7777. Please do not leave voicemail mesages after 8.00pm for same night referrals.

Feedback